This was by far the worst virtual flat viewing experience I’ve had in London. The agent contacted me over an hour after our agreed time and then sent a series of videos that were literally only a few seconds long—completely inadequate for …
Reply from London Shared: We’re sorry to hear that your virtual viewing experience didn’t meet expectations. We apologise if it felt rushed—this was never our intention. While virtual tours can be challenging at times, we aim to provide a clear and respectful … More
London Shared has been extremely unresponsive when it comes to maintaining the property, leaving tenants to simply live with ongoing issues. (See Christopher Sparks' review below. Their response to the review is factually incorrect). …
Extremely poor experience. Management consistently refuses to take responsibility or fix issues properly. Tenants are left to deal with broken amenities, unfair charges, and poor communication. Compensation is inadequate, and they pass the …
Reply from London Shared: Dear William,
Thank you for your feedback. We're sorry to hear that you were dissatisfied with … More
Unprofessional - do not rent with them. They have left us without a working boiler in winter for 3 days now - no heating + hot water. Craig the manager then went on holiday without updating anyone. …
Very poor experience
The manager Wilman does not reply on time. Tries to overcharge. Delayed to release deposit for 2 weeks. Overall horrible experience.
I moved into a property expecting a friendly mix of roommates as described in the listing—3 girls and 2 boys, all non-smoking professionals. However, the reality was starkly different. The house was dirty, inhabited solely by guys, and …
Reply from London Shared: Hi Jesus - something tells me this is a fake review...regardless, if you did have any legitimate concerns about us please get in touch. We really do pride ourselves on our customer service and would hate to think of a former or potential customer not being happy with us, fake profile or not. Give us a call any time
Do not rent with London Shared if you can avoid it. They don’t care to uphold basic principles of the lease agreements they write; they use sneaky tactics to charge their tenants for repair / replacement of aging appliances; they hire poor …
Highly over priced rental rooms and flats. All the property managers are based in South Africa and are no help whatsoever. Recommend you find your own property to rent otherwise you’re going to be paying near to £3000 a month for a ROOM, …
Reply from London Shared: Hi Luther,
Thanks for your review. Whilst we appreciate all feedback, we don't really think … More
About London Shared
When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right".
Landlords
We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to.
Tenants
For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.
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