My wife and I had a great experience working with John Payne to find our current flat in Greenwich. Our agent, Liam Horton, was very professional and always available to answer questions or provide information on the letting process. Being from the United States we certainly had some extra questions and concerns regarding the letting process. Liam was able to respond or find the answer for us in a timely fashion while always keeping us updated on our options or next steps. Thanks Liam, and the John Payne team, for such an easy move.
My partner and I cannot recommend Daisy (and the rest of the team) enough. As first-time buyers, Daisy provided us with great insight into the area and gave invaluable knowledge about the property buying process – she always made time to answer our questions. We'd had a difficult experience with a previous estate agent and were amazed at Daisy always being available for calls and always being on top of communications. Our deadline was tight, but Daisy did everything she could (chasing and prompting everyone involved) to make sure that it was met. Not only this, but her enthusiasm and personability made the whole experience far more enjoyable. Thank you!!!
As a landlord I used John Payne in Greenwich for a number of years and I was always exceptionally pleased with the professional and friendly service provided by Andrew Castle and his team. We recently sold our property in Greenwich and I can also highly recommend the sales team. Daisy Paye and Abbie Bullard handled our sale extremely efficiently and effectively from start to finish. They took much of the stress out of the process by keeping us well informed and by providing a strong link between us and our buyers, thereby enabling a smooth and quick transaction. A great service all around! I would not hesitate to use John Payne again.
We bought our house through John Payne in 2017. We dealt mainly with Daisy Paye of the Greenwich High Road office. Daisy really helped us navigate the process of buying which was invaluable to us as first time buyers. She provided support and assistance with dealing with the sellers and passing on our queries and dealt with our questions in a timely fashion.
My boyfriend and I found the process of renting a house with John Payne a straightforward and transparent process. We were mainly helped by Dylan, (also shown the property by his colleague) and we have found them both easy to work with, pleasant, and communicative without being pushy. The property is now also being managed by this company, and so far minor teething problems/questions we have had have also been promptly addressed by Annie. So overall, so far wouldn't hesitate to recommend!
Having bought and sold a number of residential properties in the past, It is an unusual but absolute pleasure to commend John Payne for their level of customer care and attention to detail. Whilst the sale of a property to a domestic property owner is significant, to the busy branch of an estate agents, it must feel like just another sale in a long line of ongoing sales. In this case however, my experience was quite different. From initial discussions, to incidental queries though to exchanging contracts, John Payne managed to make me feel as though my property was their utmost priority. In addition, they managed the careful balance of following up without sounding as though they were chasing up. Throughout the conveyancing process, the team kept me up to date on negotiations, managed relations with solicitors on both sides and then personally called me this afternoon to confirm exchange of contracts.
John Payne have been very efficient in helping with our viewings and subsequently the purchase process. We mainly worked with Tracey and I found that she is knowledgeable with properties within the area, and she was able to leave us room for decisions. We felt that we could trust her during the viewing and purchase process, and that our queries were dealt with in a professional manner. I would recommend their service if you are looking to buy a property in the area.
We used John Payne to find our current flat in Greenwich and were very impressed by the service they offered. In particular we liked that they weren't over salesy and annoying so a big thumbs up to Liam who was our initial contact. I felt confident that I could trust him and John Payne during what can often be a stressful process. We also found John Payne very professional from liaising with the landlady, sorting out the contract, references, as well as the inventory process on moving into the property. For us they are also managing the property and on moving in we had two unforeseen issues which they fixed within two days of us reporting them. So a big thanks to them and as of this moment we recommend them.
I had the warmest welcome from agent Dylan Wright who immediately understood my housing needs and constraints. He carefully choosed the right properties for me to view and in no time I was able to call London my new home. I felt very much listened and guided through all phases and steps of the renting process. I would like to extend a sincere and huge thank-you for your precious help and kindness throughout the wholr process.
Very professional service. They found new tenants very quickly. Fatos and Daisy are very friendly and helpful.
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227 Greenwich High Road, London, SE10 8NB, UK, SE10