Daisy, Glenn & Matthew at John Payne were all superb throughout our property purchase through the agent. They were quick to respond and speedy to act, flexible, patient and supportive throughout the whole process. Couldn't recommend them enough! Thanks ! Tom

I discovered John Payne after renting a property from them which we found via rightmove. Fatos at the Greenwich office who dealt with the process and has been amazing throughout – I have been very impressed with the service and found John Payne very professional. All emails and queries have been dealt with quickly and efficiently and the whole process of moving has been relatively stress free. In fact I was so happy with the service that I used them as the agents to rent out the flat we were moving out of and they found a tenant very quickly and managed to secure a very good rental rate. I would definitely recommend – great ongoing customer service too.

Daisy at John Payne and her team have been fantastic with progressing a very difficult leasehold sale. Communication fluent throughout, great customer services, very efficient. Look forward to working with them again - Simply Conveyancing Property Lawyers

The lettings team at John Payne is outstanding. When I let out my flat at Coltman House remotely, they not only communicated to me regularly and handled viewings professionally but also let me know promptly with reasonable advice if any interiors needed work. The online methods of contract preparation and signing and reliably quick email replies were also important to me as a busy overseas landlord.

We would definitely recommend John Payne. We were impressed with the agency's staff in Greenwich. Our lettings manager Fatos was extremely helpful and she found us the perfect flat within a very short time in Greenwich. We are also really happy with our current property manager Melloney as she has dealt with our queries very efficiently.

I recently have just gone through the process of securing a rental with John Payne, and the experience was fantastic. Andrew and Katie were super helpful when it came to viewings and property enquiries, and really made the entire process very easy. I also appreciated way John Payne interacts with you when you're in the process of looking for a letting; they are very friendly and personal which makes the entire thing less stressful. I will definitely be using these guys in the future and highly recommend them!

I had been dealing with a number of other estate agents who did not seem to listen to our needs/wants and showed us properties below our standard which were above our budget. Our experience with Andrew at John Payne changed that completely, he listened to what we wanted in a house and found us the perfect place first time which had everything we wanted and more. From there, the rest of the process was clear and efficient with plenty of communication and attentiveness in answering all of our queries in a fair and diligent manner. All in all the most hassle free experience I have had dealing with an estate agent while I have been renting in London and would definitely recommend.

We recently sold our house in Greenwich though John Payne. The whole team were great, but especially Daisy, who dealt with our sale throughout the process, was superb. She was efficient, professional and punctual for viewing but also really personable. She is a credit to John Payne and we would highly recommend them as agents.

We booked a day of viewing flats in Greenwich with Daisy. She was very friendly, accommodating and informative. We did not have a car as we had come from abroad and she obligingly drove us around. We ended up buying one she had showed us that day. Throughout the process we found her and all the other staff we dealt with at John Payne to be helpful and courteous. I would not hesitate to use them again.

We have used John Payne West Greenwich to both buy and sell a property, and can’t say enough about how helpful they have been throughout the process. A particular mention to Daisy who has been friendly, honest and incredibly hard working - you always feel like you are their only client. We would whole-heartedly recommend John Payne, and when / if the time comes for us to move again we will definitely be giving them a call.