My boyfriend and I found the process of renting a house with John Payne a straightforward and transparent process. We were mainly helped by Dylan, (also shown the property by his colleague) and we have found them both easy to work with, pleasant, and communicative without being pushy. The property is now also being managed by this company, and so far minor teething problems/questions we have had have also been promptly addressed by Annie. So overall, so far wouldn't hesitate to recommend!