Awful experience with them. Would NOT recommend. We put an offer for a house in October 2021 which was accepted. Come March 2022 we had heard nothing from estate agents or vendo. Turned out the vendors hadn’t found anywhere. In the end we were advised to step away from the sale as it had been over 6 months and they hadn’t even put an offer in for a place . Estate agent was rude when we rightly asked for updates with sarcastic responses. It was extremely upsetting as we had rushed to get everything ready before interest rates went up and missed out on other houses we liked….another maybe illegal point was the estate agent said vendors will be more likely to accept our offer if we use a Connells mortgage broker which turned out to be a lie and very unfair to say to someone…but of course all they care about is money. Very disappointed and very grateful now in hindsight the sale fell through. Wouldn’t deal with them if you paid me.