Great service, outstanding team.
JLL Nine Elms
Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11
Claimed branch
4.6
567 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Lauren was a really helpful and responsive - without her thoroughness we may not have got the move over the line..... would recommend as Mann Estate were straightforward and transparent throughout - the zero deposit scheme offered was briliant
Reply from JLL Nine Elms: Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
Yusuf is my LL agent, really efficient and is nice to speak with him! recommended!!
Excellent service, confident and friendly staff. They let my property out within 4 hours of me getting the keys from the Bairstow Eves sales team, i will highly recommend them for all your property needs. They are a one stop service.
I have been a Landlord with Mann Countrywide for some years now. I have found over the past couple of years the team to be friendly, and professional. They have let my properties in a timely mannor with minimal disruption and voids with the rental income. The Branch Manager is understanding of my needs, the administration team are efficient, and any quiries are answered in a timely mannor. My properties are fully managed, the property manager is dedicated, and turns round maintenace issues in a swiftly, timely mannor. She is professional, helpful, and keeps me updated on the progress of the works. The rent is paid on time, and should there have been any late rental payments they are fast to act to retrieve the rent. I would highly recommend the Canterbury lettings department of Mann Countrywide to any potential landlords, or tenants and I look forward to many more years with them managing my properties. A very happy landlord
A swift process ensured by strict deadlines. Working with Leah (one of the agents in the Canterbury branch) was very pleasant, she went out of her way to help us, and was extremely prompt with email responses. If possible, work with her! Overall not disappointed working with this company. Definitely recommended.
Upd: after leaving this review I was contacted by a new property manager - Andrey, who quickly and professionaly helped to resolve the issue. I've been told that my previous property manager- Levi is not working in JLL anymore. They are not returning my deposit after 2 months and counting. Had multiple emails sent to the property manager , kept getting emails saying I have to wait and various excuses. Two months after I moved out, they are yet to provide the deductions list. Never recieved login detals for my deposit protection account, the scammiest letting agency I've ever had to deal with.
Reply from JLL Nine Elms: Dear Valentin,
I’m sorry to read your comments here. Could you please get in touch with me on Kathrine.Popiol@eu.jll.com so we can discuss this matter further?
Many thanks,
Kathrine Popiol
JLL Property Management
Average service. They usually fix their screw-ups eventually.
About JLL Nine Elms
JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
Website: https://residential.jll.co.uk/
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