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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

A great team at Nine Elms JLL! Amazing service from Charlie Jeffrey! He was so helpful in helping us view and secure a place and took us through the process and guided us through each stage. He was very responsive and handled all of our queries very quickly and effectively. The overall process was seamless and swift with great communication from Joanna too. Thank you!

5.00 /5

I have worked with Charlie Jeffrey to help me find my next rental and I can say that after 15 years living in London, my experience with him as an agent was the very best experience. He balanced professionalism with empathy and made us feel supported every step of the way. JLL is super lucky to have him as an agent and if I can, in future I will continue to work with him. Thank you Charlie!

5.00 /5

Thanks Xav for a good experience!

5.00 /5

Great experience working with the JLL team, particularly Siobhan and Joanna who handled the entire renting process very well from start to finish. Both Siobhan and Joanna made sure the process ran smoothly, were very responsive and followed up often to ensure things remained on track, taking the frustration away from what can be a tedious process. Would highly recommend working with them if you are looking to rent.

5.00 /5

Good experience overall with flat hunting. Siobhan and Joanna helped us and they are very patient and professional.

5.00 /5

I had an exceptional experience working with Xavier from JLL during my recent rental process. From the very beginning, Xavier was incredibly helpful, efficient, and professional, ensuring every detail was handled smoothly. He kept me informed at every step, answered all my questions promptly, and his positive, friendly attitude made the entire process stress-free. The apartment is perfect, and Xavier truly went above and beyond to make everything quick and seamless. Joanna also played a key role in concluding the tenancy agreement, ensuring all the final details were sorted efficiently. I couldn’t be happier with the outstanding service from Xavier, Joanna, and the entire JLL team – highly recommended!

Reply from agent

Dear Ethan, We're thrilled to hear about your positive experience with Xavier and Joanna. Their dedication to providing exceptional service throughout your rental process is exactly what we strive for at JLL. Thank you for your recommendation and for choosing our team. Best wishes, JLL

5.00 /5

Xavier Hastings was excellent throughout the process. He was able to secure us a great spot in a short time period while being very communicative of the process over WhatsApp. Furthermore, Joanna was excellent with respect to providing us with all the relevant details in an efficient and professional manner. It was a pleasure dealing with both of them and I highly recommend!

Reply from agent

Dear James, we appreciate your feedback on Xavier Hastings and Joanna's performance. Their efficiency, communication, and professionalism reflect our commitment to client satisfaction. Thank you for your recommendation. Many thanks, JLL

5.00 /5

Had a swift and professional process with Joanna and Xavier when we found our next home through JLL. Can only recommend.

Reply from agent

Dear Michael, We're very grateful for your 5 star review, we'll pass your kind words on to Xavier and Joanna. Many thanks, JLL

5.00 /5

I dealt with Xavier from JLL Nine Elms for our move to an apartment in Wandsworth. He was professional and friendly from the start, and easy to communicate with. Viewing and inspection was organised with a minimum of fuss, and comms re vetting and the lease were slickly handled due to Xavier's liaison. Joanne was also pleasant to deal with regarding the lease. I look forward to moving in and to further positive interactions.

Reply from agent

Dear Michael, Thank you for your positive feedback. We're delighted that Xavier and Joanne provided you with a smooth and professional experience. We hope you enjoy your new home in Wandsworth and look forward to assisting you in the future. Thank you, JLL

5.00 /5

I was recently transferred from overseas into our UK operation branch in London. So I had to find a fast and quick mobilization which required immediate availability of apartments (flats) and quick contract and paperwork processing. I had the luck to meet Ms.Siobhan Tomlin which is a young and lovely professional which helped me expediting most of the actions along the way. From the commercial perspective: JLL and Ms.Siobhan Tomlin are grade 10/10 !!!! Thumbs up, definitely.

Reply from agent

Dear Anderson, Thank you for sharing your experience with us! We're delighted to hear that Siobhan was able to assist you so efficiently during your transition to London. Your high praise means a lot to us, and we’re glad we could meet your needs promptly. We’ll make sure to pass along your kind words to Siobhan. Best regards, JLL Team

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

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Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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