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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Steph and Xavier were very helpful for me to look for the flat and move in smoothly

Reply from agent

Thank you so much, Rebecca. We're delighted that Steph and Xavier were able to help you find your flat and ensure such a smooth move-in. They will both be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Really love this agency! I’ve been working with Xav and he was great at finding properties that truly matched what I was looking for. Highly recommend!

Reply from agent

Thank you so much, Mariia. We're delighted that Xav was able to find you the perfect property. He and the Nine Elms lettings team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Michaela made selling my house amazingly stress free. She updated me as often as she could and was incredibly helpful.

5.00 /5

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!

Reply from agent

Thank you so much, Ishta. We're delighted that Charlie and Joanna provided such excellent support throughout your tenancy journey. They'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.

5.00 /5

Working with Charlie was such a big help. He managed to help us secure a property that seemed like it was going to fall through, but he reassured us that nevertheless he would find a way to solve it and he did!

Reply from agent

Thank you so much, Elaina. We're delighted that Charlie was able to help you secure your property and provided such reassuring support when things seemed uncertain. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

I had a pleasant experience with JLL as the property managers, in particular Angela Wyles. Angela has been responsive and very caring, really listening to my needs, even after moving out, she continued to make herself available.

Reply from agent

Thank you so much, Larisa. We're delighted that Angela provided such attentive support throughout your tenancy and beyond. She will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

We had an excellent experience with Xav Hastings and Johanna Chamiola Phillips throughout our move to London. From our very first interaction, they were incredibly responsive, professional and supportive. Moving internationally can be stressful, but they made the entire rental process smooth and straightforward. They were always available to answer our questions, kept us informed at every stage, and handled everything with great efficiency. Their professionalism, transparency and genuine commitment to providing outstanding customer service really stood out. We truly appreciate all their help and would highly recommend Xav, Johanna and the JLL team to anyone looking for a reliable and professional estate agency. Thank you again for making our relocation to London such a positive experience!

Reply from agent

Thank you so much, Marie. We're delighted that Xav and Johanna were able to make your international move to London such a positive experience. They'll be thrilled to hear how much their support meant to you during what can be a challenging time. We truly appreciate you taking the time to share such kind words about the team.

5.00 /5

I had a brilliant experience renting my apartment through JLL. Siobhan was fantastic from the start — she arranged a viewing at short notice, was easy to talk to, and took the time to clearly walk me through the apartment and explain all the next steps. Her responsiveness and professionalism made the whole process feel effortless from the very beginning. Joanna then took over seamlessly, handling all the paperwork, payment confirmations and everything required right up until I moved in. She was attentive, efficient, and always on hand whenever I had a question, which made the final steps smooth and organised. Really grateful to both Siobhan and Joanna for all their work and support throughout. Couldn’t be happier with the service

Reply from agent

Thank you so much, George. We're delighted that Siobhan and Joanna made your renting experience so smooth and effortless from start to finish. They'll both be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.

5.00 /5
Reply from agent

Thank you so much, Emily. We're delighted that our service exceeded your expectations. The Nine Elms team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Excellent service from Joanna and Xavier

Reply from agent

Thank you for sharing your feedback, Faisal. We're delighted that Joanna and Xavier provided you with such excellent service. They'll be thrilled to hear this. We truly appreciate you taking the time to share your experience.

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

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Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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No awards information available

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