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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from start to finish! I'd like to give a special shout-out to Charlie, who helped me find and secure my flat in just one week. I'm moving in next Monday. Charlie and his team were incredibly professional, helpful and quick to respond, and there wasn't a single hiccup or delay along the way. I'm so grateful for all their hard work. Highly recommend!

Reply from agent

Thank you so much, Darya. We're delighted that Charlie and the team helped you find and secure your flat so efficiently. They'll be thrilled to hear this feedback, and we wish you all the best for your move next Monday. We truly appreciate you taking the time to share your experience.

5.00 /5

I had a really great experience working with Charlie at JLL. He was incredibly professional, responsible and reliable throughout the whole process. Charlie was always very responsive and quick to reply to messages, which made everything so much easier and less stressful. He was proactive, attentive to details, and always happy to help whenever we had questions or needed something sorted. What I appreciated most was how dependable he was — you always felt that things were being properly taken care of. He made the whole process smooth and straightforward from start to finish. Excellent service and a genuinely great agent to work with. I would definitely recommend Charlie to anyone looking for a professional, efficient and trustworthy agent. Thank you so much, Charlie!

Reply from agent

Thank you so much. We're delighted that Charlie's professionalism and attention to detail made the process so smooth for you. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

It was great working with Xav. He was very helpful, professional, and always quick to reply. Very satisfied with the overall experience.

Reply from agent

Thank you so much, Oktay. We're delighted that Xav provided such helpful and professional service throughout your experience. He'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share it.

5.00 /5

I had an amazing experience with Xav when viewing & signing for a flat. He was friendly, answered all questions & concerns quickly and kept us in the loop throughout the whole process. Would definitely recommend!

Reply from agent

Thank you so much, Grace. We're delighted that Xav exceeded your expectations throughout the viewing and signing process. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Xav was awesome throughout the process. Answered all our questions asap. Would recommend to anyone looking for an estate agent.

Reply from agent

Thank you so much, Finn. We're delighted that Xav provided such responsive and helpful service throughout your experience. He'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share it.

5.00 /5

I had a brilliant experience thanks to siobhan and joanna while looking for a two-bedroom flat in London. Siobhan first got in touch after I enquired via Zoopla, and from there both she and Joanna were incredibly responsive, professional, and easy to deal with throughout the whole process. They really listened to what I needed, kept me updated at every stage, and made everything feel much less stressful. Couldn't recommend them enough — huge thanks to both of you!

Reply from agent

Thank you so much, Mohannad. We're delighted that Siobhan and Joanna made your search for a two-bedroom flat such a positive experience. They will both be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Xav Hastings was incredibly helpful throughout the whole process. He was professional, responsive and patient, always keeping us updated and making everything feel straightforward from start to finish. He took the time to answer our questions and was genuinely reassuring whenever we needed help. We really appreciate all his support and would happily recommend him to anyone looking for a reliable and thoughtful agent. Xav, we love you 🥰

Reply from agent

Thank you so much, Hua. We're delighted that Xav's professionalism and support made the process feel so straightforward for you. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

I had a fantastic experience working with Xav. From start to finish, they were incredibly professional, responsive, and genuinely committed to helping me secure the property i was in search of. Communication was excellent throughout the entire process. They were always available to answer questions, explain everything clearly, and keep me updated at every stage. Their knowledge of the market and attention to detail gave me a lot of confidence, and their negotiation skills were truly impressive. I would highly recommend them to anyone looking for a reliable, knowledgeable, and trustworthy

Reply from agent

Thank you so much for your wonderful feedback, Bushra. We're delighted that Xav provided such professional and dedicated service in helping you secure your property. The Nine Elms team will be thrilled to hear how much their knowledge, communication, and negotiation skills meant to you. We truly appreciate you taking the time to share your experience.

5.00 /5

I had a really smooth and positive experience renting my apartment through JLL, thanks to both Xav Hastings and Joanna. Xav was fantastic from the very beginning — he took the video of the property, was super responsive, and took the time to introduce me through the property clearly. He made the whole initial process feel easy and stress-free, and I really appreciated his friendly and professional approach. Once the paperwork stage came around, Joanna took over seamlessly. She handled all the contracts, payment confirmations, and final steps with great efficiency and attention to detail. She was always quick to respond whenever I had questions, which gave me real peace of mind leading up to move-in day.

Reply from agent

Thank you so much, Jason. We're delighted that Xav and Joanna made your rental experience smooth and stress-free from start to finish. They'll both be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Xav was fantastic throughout the whole process of finding my apartment in Thames City, Nine Elms. He was professional, responsive, and genuinely helpful from start to finish. He understood exactly what I was looking for and made the whole search and renting process smooth and straightforward. Communication was always quick and clear, and he was happy to answer any questions I had along the way. I’m really happy with the apartment and would definitely recommend Xav to anyone looking for a place in London. Thanks again, Xav!

Reply from agent

Thank you so much, Yousef. We're delighted that Xav made your apartment search smooth and straightforward. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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