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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Charlie was incredibly helpful throughout the entire process - always responsive, transparent, and proactive. He made everything run smoothly from start to finish, which really took the stress out of the experience.

5.00 /5

Charlie was amazing - kind, attentive, and made the whole process seamless. I love my new apartment. Thank you!

5.00 /5

I had a great experience with the agency while arranging my accommodation. The process was smooth and professional. …

5.00 /5

Xav Hastings is patient and supportive in getting everything sorted, and we appreciate his help in ensuring the check-in went through smoothly. I had a tight timeline around my check-in, and although there was some initial confusion, everything was ultimately handled and resolved in time. Communication was professional throughout, and the process was completed as agreed. Thanks Xav.

Reply from agent

Many thanks for taking the time to leave such detailed five star feedback.

5.00 /5

Difficult to speak more highly of Charlie and Joanna. Smooth, responsive, and efficient from start to finish. Communication was clear, timelines were managed well, and every question was answered quickly. The whole process felt organized and low-stress. Highly recommend.

Reply from agent

Many thanks for leaving such brilliant feedback for Joanna and Charlie.

5.00 /5

Xav Hastings was very helpful and responsive

Reply from agent

Thank you for your five star review.

5.00 /5

Great service from the JLL team on helping me find new flat in record time. Special thanks to Charlie Jeffery in making the process very smooth and clear

Reply from agent

Many thanks for leaving such positive feedback.

5.00 /5

I had a great experience working with Xav Hastings and Joanna Chamiola Phillips from JLL London who made renting out my apartment so effortless. Also special mention to Angela Wyles, my property manager, for keeping my apartment in good order. I am extremely happy in engaging the team from JLL to look after all my property needs!

Reply from agent

Many thanks for your five star review.

5.00 /5

No words how fast my housing situation was sorted out . MANN is agency with very fast help me found accommodation for my criteria. I live under UC and was so hard found acomudation walking from agency to agency . But with MANN was resolved in week time . Thanks Jazmyn Dennis for all your kind support and communication. Best wishes.

Reply from agent

Thank you so much for your kind words! We are thrilled to hear that we were able to quickly help you find the perfect housing. At Mann, we pride ourselves on providing efficient and effective solutions for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5.00 /5

I had a wonderful experience working with Charlie Jeffery at JLL Nine Elms. As someone relocating from overseas, finding a flat in London felt quite overwhelming at first, but Charlie made the entire process smooth, clear, and stress-free from day one. He was always professional, responsive, and genuinely kind, taking the time to understand exactly what I needed and guiding me patiently through every step. What really stood out was his honesty, attention to detail, and how quickly he handled everything — from viewings to questions to move-in arrangements. I always felt supported and in safe hands. It’s rare to meet someone who is both highly professional and truly caring about their clients. I couldn’t recommend Charlie more. If you’re looking for a reliable and trustworthy agent in Nine Elms, you’re in the best hands. Thank you again for everything, Charlie!

Reply from agent

Many thanks for your five star review.

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

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Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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