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JLL Canary Wharf

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have dealt with Sophie Webb and she has provided an amazing support during my home search , very active and friendly professional !!!

5.00 /5
11.06.2016
Excellent service

The team at JLL Canary Wharf have been excellent as managing agents for my property for over 3 years. The team is very responsive and easy to deal with.

5.00 /5
09.06.2016
Best agent

Jennifer Dawson from JLL canary wharf was amazing during our flat search, she helped us a lot. She is really professional in her work, every time we saw a property she was coming with all the details of it. She answered all the questions regarding the flats. She gave us different options to live in with details of each one. Highly recommend and definitely will go to her again if want to find another place.

5.00 /5
09.06.2016
Excellent service

Sincere thanks for Your support and kindness I shall always remember with much gratitude. Wanted to put in writing how incredibly impressed I am with Your professionalism. Renting and subsequently buying a beautiful property in the highly sought after area of Central London was a seamless process that many could be jealous of. Consider myself extremely fortunate to have been offered Your time and expertise. Will certainly recommend Your services and use again myself in the future. Wishing You all the very best. Special thanks to Charlotte Malone, Michael Whittaker and Jalal Ahmed.

5.00 /5
09.06.2016
successfully re-let my apartment with excellent service and seamless timing

Jennifer Dawson helps me secure new tenant within short time and negotiate a good deal with seamless transfer to new occupier. The JLL team includes property management, account management, and letting agents all serve together to deliver a thorough real estate service for overseas investors like me.

4.00 /5
Reply from agent

Dera Tian, Thank you for your 4 star review!

4.00 /5

I change my star because of the help with Joanna Ludlow, she is so kind and helpful. now everything solved! But I still feel not pleasant with the communication with the property manager, she did not help and avoid any help way. in the letting process everything is fine and I am happy to pay the deposit and first month's rent. And the person who contact me is also kind. But when I moved in everything is different. I am not sure why JLL has a property team but do nothing, if they have one and let us to use it, they need help! I told the property manager I am not expect the last tenant's belongs in the flat, and wish she can contact the last tenant or the landlord to take them away, but she said I have not write this in my tenancy agreement but I signed it in march and the last tenant check out in May, how can I know she will leave her stuff in the flat? this really not make sense. and the last tenant's things even broken and I give up said if you do not wish to dispose it you still can let someone to repair it, she still ignore the it and said I need keep it! And the clean of washing machine is not present which also indicate in the inventory check, but she do not bother to let the cleaner come again to clean the washing machine instead she said I can stay it not nice as it was when I move out?? this attitude made me so annoying! Every single conversation is useless, and she is still my property manager during my stay I am not sure if she can help other problem during my stay. Although I am happy the problems have been solved by other people I still feel the conversation with the property manger is not great!

Reply from agent

Dear Xiaoyang, We are sorry to read your comments here and I would like to help you to solve this issue. Could you please get in touch on Joana.Ferreira@eu.jll.com so we can discuss this further? Thank you, Joana Ferreira JLL Property Management Team Leader

4.00 /5

I am using JLL as my leasing agent for my newly purchased apartment at SPQ - they found me a tenant even before the legal completion was done. It’s really amazing. I am particularly impressed by Lauren Hatcliff, she is very efficient and effective, and extremely helpful. She always respond to my email within minutes. Simply professional. 👍🏻PositiveResponsiveness, Professionalism

Reply from agent

Dear Laura, Thank you for your 5 start review, this means a lot to us. It is wonderful to hear that your experience with us was excellent and we will pass this on to Lauren. Thank you, JLL Canary Wharf Team

4.00 /5

My experience with Danny over at the sales team was terrific. He showed me some impressive properties, which met my expectation.

Reply from agent

Dear Anthony, Thank you for taking time to write this review, we will make sure to pass your feedback on to Danny. JLL Canary Wharf Team

4.00 /5

Second time dealing with JLL - very efficient!

Reply from agent

Dear Lizbeth, Thank you for your review. We're glad you had efficient service when dealing with JLL second time! Thanks again, JLL Canary Wharf Team

Contact details
Sales Phone:

020 7715 9700

Sales Email:

Mark.Montes@eu.jll.com

Lettings Phone:

020 7715 9700

Lettings Email:

Lauren.Hatcliff@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE, London, UK, E14

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available