Elms Estates

Simply the best

I have entrusted Elms Estates to look after my property for a number of years. I simply cannot fault them they are BRILLIANT. Very friendly, efficient and 'people oriented' they provide a great management service not only to landlords but in my view to tenants as well. Where there have been problems with my property (for example simple and complex repairs) they have been quick to respond and have always been solution focused. With a wide range of local contacts, they always manage to get any work done in a timely, and the most cost-effective way – which is also fantastic for tenants. If you are thinking of renting out your property or indeed looking for somewhere to rent, then I believe you need look no further. I cannot praise this small, dedicated and hard-working team enough. Thank you Elms Estates!

I had a great experience with the agency for 4 years renting my flat. Nasim, the property agent of our flat, was really helpful and quick to reply. He arranged everything in a timely manner and was so understanding when we moved out!

Nasim and Jade have been really great, constantly ensuring our house is properly maintained and fixed when it needs fixing. Have just moved out to another location and Nasim’s servicing on helping me get the let agreement transferred and deposits returned was great - the agents at my new flat are nowhere close to hitting Nasim’s standards I recommend this agency if moving around E2 area

The estate agent manager Shaun and his team were most helpful in the sale of this property especially under such difficult circumstances. I would have no hesitation in recommending this estate agents to perspective sellers.

Elms Estates have managed my property for me for many years. I have always found them responsive and efficient in dealing with repairs and inspections. They also lose no time in finding new tenants and checking their credentials. Their invoices are clear and concise and Rutland and Jade have been very personable throughout. I recommend them to all landlords.

Friendly team

We have been tenants with Elms for 11 months and overall are very pleased with the service we have received. Jade has been our main contact at Elms and has always been quick to respond to us, very helpful and friendly. We would definitely use Elms estates again if we return to renting in East London in the future.

Efficient, personal

Elm's Been Great

I've used Elm as a non-resident landlord for the past eight-plus years. They have always been good for me. At times when the property has problems that need fixing, they've even gone round and fixed small matters for me without charge, rather than hiring an expensive expert. This is going above and beyond as an agent, in my opinion. The staff there are responsive and polite. Statements and payment arrive on time and a lined-out clearly with charges. Rutland has also been available to help collate my statements when I need to compile a tax return.

Responsive

I have used Elms to act as property managers for 7 years. Their rate is competitive and they have been very responsive to deal with issues that arise.