454 Bethnal Green Road, London, London, E2 0EA, London, UK, E2
A selection of reviews, highest rated first. Not every review may be shown.
Elms have managed my property for 10 years now and I have always found them to be reliable, professional and courteous. Staff are friendly and manage any issues effectively and promptly.
Small local firm, who are hands-on and deal with problems and issues quickly and pro-actively. They know their clients, treat them attentively, remember them as individuals, providing overall excellent customer service. As a landlord I have always felt that they have rented my flat out as they would if they owned it, finding good tenants and not landing me with the first tenant that walked through the door. Touch wood long may it continue.
I have rented out my flat in Whitechapel for some years now, and have dealt with Elms Estates all of that time. My property is fully managed as I live too far away to do it myself, plus i dont have the expertise. Elms Estates have consistantly brought me excellent tennants and I can wholly recommend them. They are honest, reliable and trustworthy. I have little or nothing to do with the property and it has never been empty for more than a few days.
Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my property myself (which I was reluctant to do) and eventually it was completely vandalized and left uninhabitable by a vindictive tenant. With the advice and help of Rutland and the team at Elms I was able to get the flat renovated and looking better than ever. Within weeks, Lak was able to find some great, professional tenants and now Elms manage the property entirely for me. I'm no longer stressed out, I receive more rental income than ever before and I've got complete confidence that the property is being looked after. Above all I trust the team at Elms and look forward to hopefully buying another property through them in the future. Highly recommended!
4 years ago I bought a buy-to-let property through Elms Estate. Elms Estate has been managing the property since then. Working with Elms has been a positive experience so I can recommend them to buyers and landlords. The service has both been professional and personal.
I have been dealing with Elms Estate Agents now for around 10 years off and on as a landlord and a seller and can only say that whatever problem has arisen with the properties they have managed for me it has been dealt with swiftly and professionally. They are very easy to deal with and competitive with their prices along with being efficent in the process. Of all the estate agents i have dealt with (and there has been many) I can definitely recommend them.
I have been renting my Bethnal Green flat for a few years now while I am working in Reading and Elms looks after my interests well on a full management basis. I have no complaints whatsoever. Their local knowledge is first rate, a significant advantage. The staff are both friendly and efficient and I pretty much know them all.. It is quite a lot of work but they can deal with it promptly since they know all the local tradesmen, regulatory authorities etc. Billing is prompt and accurate monthly and annually via email The contact me by phone when something turns up, usually a tenant wanting something fixed or replaced, and so I rarely have to go to London. The tenants they have found me have been very good.and I even get a card at Christmas. A nice touch!
Both my brother and I have used Elms as a to sell, rent and manage flats for us over the last five plus years. They have always been exceptionally helpful to us and have offered us invaluable advice, They have a good team of sub-contractors who help if any of the properties have problems and sometimes Elms themselves fixed small matters for me without charge! This is more than I can expect! The staff there are great, really reactive and polite. Statements and payment arrive on time and a lined-out clearly with charges and if I am ever confused or have a specific questions Rutland and the team respond with urgency. I would highly recommend Elms.
Elms Estates have been managing my property for me since 2009 and continue to do so. For over 6 years I have always received great service and the most impressive part is that I have been dealing with the same familiar people on the end of the line for all that time. To me that speaks volumes for the company that key staff have been with them for so long. Rutland and Lak in particular have always been very responsive and knowledgable.
Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond. We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.
Website: http://www.elmsestates.co.uk
Rutland Elms
Director
Jade Hall
Brandon Gayle
Adam Newley
Villy Georgieva
Gabriele Saldaite
