Terrible experience as a tenant with this agency. Incredibly poor communication and terrible customer service. They're happy as long as they have your money.

Poor experience due in most part to inadequate communication from the agency. Rented for 12 months with the agency. Initial inventory never approved with tenants as the agency took the inventory nearly one month after move in. Never told the correct procedure to report issues. No communication from agency on move out regarding deposit repayment (tenants had to chase repeatedly) and when deposit was repaid the agency did not document deductions. Put simply, poor communication all around.

If I could give this a zero I would! Drivers and norris currently manage the property I am renting. My ceiling started leaking a month ago and they still haven't fixed it, constantly making up excuses for why a contractor cant come to fix it. My emails never get replies and the lack of communication makes it extremely difficult to arrange time off work to be in when the contractor may eventually show up. In my opinion I would avoid this company!

Stay away. Terrible. Pls pls find something somewhere else. They look professional but the service you get behind this is disappointing big time. They do not do nothing for you. All they do is for their own interest. It is shocking i got ripped off and i was not taken in like this ever. Avoid!!!

Stay away. We tried to let a property via this agent. First day, after they get the holding deposit they told us everything is fine. After that referencing process started and took 3 weeks to get a result. The third party asked same documents again and again. Now they are not refunding our deposit. At first we tought they are helping us, but no. Don't use them, don't let them take your money. Even 1 star is too much for them.

Rude and unprofessional messages from staff member ‘Sarah’, as she wasn’t impressed I didn’t wish to engage with their services!