Drivers and Norris

My first experience in looking for a property started with this estate agent. They are not professional, very money hungry, client care is not important to them unless of course you are giving them what they want. I backed out of a property and their response (Sarah Twiner) was bullyish and rude even though I was very polite and apologetic to her initially. I emailed the manager John Young who ignored my refund request, subsequently I emailed the managing director Scott Hailou who also ignored my request even just to reply to me to confirm if they accepted it or not. I am disappointed and not experienced this before. I wouldn't even give one star to them.NegativeResponsiveness, Quality, Professionalism, Value

Unprofessional & ruthless company to deal with. Issuing threats for payment and a heavy handed accounts department. Increased commission without notice. I would not recommend any Landlord to do business with them. Be aware of this company !!!

Awful company. Not interested in fixing faults at flats but keen to up the service charge each year. We have currently got a major fault with the AOV unit and have freezing cold air being blown into the building. No reply to online complaint and no communication. Absolutely appalling company

Poor experience due in most part to inadequate communication from the agency. Rented for 12 months with the agency. Initial inventory never approved with tenants as the agency took the inventory nearly one month after move in. Never told …

If I could give this a zero I would! Drivers and norris currently manage the property I am renting. My ceiling started leaking a month ago and they still haven't fixed it, constantly making up excuses for why a contractor cant come to fix …

Stay away. We tried to let a property via this agent. First day, after they get the holding deposit they told us everything is fine. After that referencing process started and took 3 weeks to get a result. The third party asked same …

Stay away. Terrible. Pls pls find something somewhere else. They look professional but the service you get behind this is disappointing big time. They do not do nothing for you. All they do is for their own interest. …