Bryan & Keegan Estate & Letting Agents - Brockley

360 Brockley Road, London, Greater London, SE4 2BY, London, UK, SE4

4.5 175 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Magda Woodham Google

I would have no hesitation in recommending Bryan & Keegan if you're buying a home. I''m delighted that Rob was able to guide me through the entire process from start to finish!

Reply from Bryan & Keegan Estate & Letting Agents - Brockley: Thank you for the kind words Magda. I hope you are enjoying your new home

Sirus Laia Google

We made the decision to go for Bryan & Keegan, after we saw how professional the staff were and how customer orientated they were. We got, what we had expected for. Bravo!

Calum Okeefe Google

Henrique Martelete Google

Zsófia Csépe Google

Alex Waaldijk- Sarson Google

Useless company that doesn't pay on time. *Edit: I've now had a proper response from them and had it explained that one tenant has been late paying their part of the rent, hence the delay, excluding this month where the agent has admitted …

HVH Google

Had a very poor experience with Jamie, one of the estate agents. After making an offer on a flat in Brockley, he came across as condescending, patronising and to be frank, rather rude. He went as far as making a few snide remarks. In the end, I withdrew the offer as I wouldn't be comfortable with him managing the process. Surprisingly poor sales acumen from "professional" estate agent.

Reply from Bryan & Keegan Estate & Letting Agents - Brockley: Harrison, you had many positive conversations with Jamie within the week between you viewing and submitting an offer. We always strive to get the best outcome for our clients, and sometimes that means you may not always agree with the feedback you receive. Jamie spoke about the options available to you, it's unfortunate that you felt this came across as condescending or patronising. We wish you luck in your ongoing property search.

Mihai Badic Google

Had an awful experience renting with Bryan & Keegan. Generally not sure exactly what they do, as a tenant, when moving in they outsource everything to a third party tech company that requires tons of personal data to get accepted and is all automated, then they were not supportive at all around the time of moving out. Our landlord had an unreasonable request for deductions and been having to chase ever since! Avoid! If you look for tenant specific reviews (including other platforms) you will find lots of other people complaining, wish we had done the same before working with them.

Reply from Bryan & Keegan Estate & Letting Agents - Brockley: Dear Mihai, We use a referencing company when vetting potential tenants, which is normal for most Estate Agents. Any information provided is held in line with normal GDPR protocols. You allowed your child to consistently draw over the walls and place stickers, which has caused damage above normal wear & tear. Your Toilet was also heavily stained and didnt look like it had been cleaned throughout the tenancy. Your landlord charged £250 towards the cost of repainting the walls (the actual invoice was higher), which isn't unreasonable considering it took three coats of paint to cover the marks. It's also worth noting that a check in was carried out by an independent company at the start of the tenancy, and a check out at the end of the tenancy to ensure a fair review of the condition the property was returned in. Perhaps you should upload those as it would add far more context and a much fairer reflection than your words above.

Sabina Nitu Google

Tom Google