Dear Mihai, We use a referencing company when vetting potential tenants, which is normal for most Estate Agents. Any information provided is held in line with normal GDPR protocols. You allowed your child to consistently draw over the walls and place stickers, which has caused damage above normal wear & tear. Your Toilet was also heavily stained and didnt look like it had been cleaned throughout the tenancy. Your landlord charged £250 towards the cost of repainting the walls (the actual invoice was higher), which isn't unreasonable considering it took three coats of paint to cover the marks. It's also worth noting that a check in was carried out by an independent company at the start of the tenancy, and a check out at the end of the tenancy to ensure a fair review of the condition the property was returned in. Perhaps you should upload those as it would add far more context and a much fairer reflection than your words above.

Dear Mortimer, We do not have a record of you being a customer. Please can you advise us of the issue? We always try and take on board any constructive feedback, but any fake reviews found to be fake will be reported.

Dear Craig, There has been regular contact regarding your deposit, however you should note that we do not even hold the deposit for your tenancy, it is held by your landlord. … More

Dear Emmet, When you viewed the property you were advised that work was being carried out in … More

Hi Sam. I am not able to find a record of you being a tenant or a client. Please can you confirm which property or transaction you are referring to. Thanks.