Genuinely the worst management company I have ever come across. A disgusting handover, was told in person and had emails of proof that the redecoration that needed doing won’t be deducted from our deposit which they very much lied about and didn’t bother to inform the landlord about this. Four months later we got our rightfully deserved deposit back no thanks to this horrible company. I hope the stress you put us through made you sleep better at night.

Highly recommend Avoiding this dismal Agency

Made an account just to warn people about this dismal agency. For those looking for a property in Liverpool I highly recommend avoiding these folks. 1 They ask for over £1,000 for your first month and deposit up front when you join. Plus if you want to terminate your contract early you need to pay £660 on top not including your deposit. So you cannot use that to pay that fee. But they will take money out of your deposit anway for "cleaning fees and or damages".Even though damages mentioned where recorded and photographed before I moved in. The building in question was also not secure for 5 months. The doors were always open and parcels where constantly stolen.I was also informed by other tennents that if you reported a issue with parts of their property you'd be charged the repair fee not them (which is illegal the landlord should be responsable).

Says it all when the company spend more time on here writing fake positive reviews, than they do actually managing their properties or responding to and fixing issues. Just look at the format, how they always happen to mention employees by name and what a wonderful job they've supposedly done. Frankly embarrassing conduct for a "professional" company. Always quick to pass the buck, to blame the building management (even though they're all connected under Fortis Group) or say that a contractor is on their way to fix issues (even though follow up calls prove they haven't even contacted them).

Says it all when the company spend more time on here writing fake positive reviews, than they do actually managing their properties or responding to and fixing issues. Just look at the format, how they always happen to mention employees by name and what a wonderful job they've supposedly done. Frankly embarrassing conduct for a "professional" company. Always quick to pass the buck, to blame the building management (even though they're all connected under Fortis Group) or say that a contractor is on their way to fix issues (even though follow up calls prove they haven't even contacted them).

Hi Kendrick, please drop us an email to manchester@quberesidential.com and we’ll gladly look into any issues you have. Kind Regards - Team Qube

Hi Chi Lok, please drop us an email to manchester@quberesidential.com and we’ll gladly look into any issues you have. Kind Regards - Team Qube

This is just a rebranded company for "Fortis Residential" I assume to try and remove their bad name. Awful letting agents who will do nothing to help you. Take months to fix anything, will try to avoid spending any money on the property even if it is their fault. If something is wrong they will simply say "they have called a contractor and they are on their way" for days. They are not worth the stress. Avoid.

Just to make you aware people - there is NO GYM in Bridgewater Point 🤬 And we have been told since 2019 that there is going to be one, however, it never happened and there will be no gym. The only thing they care about is collecting the money from their tenants. The worst experience with letting agency ever. They changed their name from Fortis Residential because the previous reputation was that bad. Think twice before you sign any agreement with qube 💣 After just 1,5 year of use (of the Block B) the entire building looks overexploited 🤮