Me and my partner went to see a student friendly house ("Student Friendly" was in the description and in the photos- as a blue banner across the far right corner) and we made it clear that we were both full time students with a very young child. We were greeted by a guy named Luke and everything went very well, it was pretty much the house we wanted. However when I phoned them up to pay the application fees I was told by Luke that referencing won't pass as me and my partner earn Student Finance "only" and are students... I find this quite ridiculous as we both earn benefits and both of our independent student finances together make it quite easy to afford the house. I then asked Luke why we cant use a guarantor for referencing like any other estate agent company and he then said that their referencing company doesn't allow that. Well I was incredibly shocked and disappointed by this as we weren't expecting to be turned down for a student friendly house being students. On a positive note, since this review I have been sent a personal email from Luke, and I would like to add that this negative review has no reflection whatsoever upon customer service and after care. Luke was polite, friendly and approachable and was happy to answer any questions we had regarding the property. It was as previously stated a fault on behalf of their referencing company. However I hope the advert will soon be rectified.

"I was a tenant in the..."

I was a tenant in the property for three years and everything was fine until the END OF THE TENANCY. This was dealt with by Claudia GAL. The tenants responsibility were not itemized and the pointer of which she wanted to take were completely wrong. She then said if I Wanted to disagree I would have to lodge a complaint with the TDS, but if I did this the Landlord had authorized to take alot more money for the wear and tear as well. Seriously I have other things in my life more pressing - if they had only itemized ! I have no idea if they even spoke to the landlord! Poor Service!

I was a tenant in the

I was a tenant in the property for three years and everything was fine until the END OF THE TENANCY. This was dealt with by Claudia GAL. The tenants responsibility were not itemized and the pointer of which she wanted to take were completely wrong. She then said if I Wanted to disagree I would have to lodge a complaint with the TDS, but if I did this the Landlord had authorized to take alot more money for the wear and tear as well. Seriously I have other things in my life more pressing - if they had only itemized ! I have no idea if they even spoke to the landlord! Poor Service!

I was a tenant in the

I was a tenant in the property for three years and everything was fine until the END OF THE TENANCY. This was dealt with by Claudia GAL. The tenants responsibility were not itemized and the pointer of which she wanted to take were completely wrong. She then said if I Wanted to disagree I would have to lodge a complaint with the TDS, but if I did this the Landlord had authorized to take alot more money for the wear and tear as well. Seriously I have other things in my life more pressing - if they had only itemized ! I have no idea if they even spoke to the landlord! Poor Service!

WARNING! Avoid at all costs. There's are some good letting agents in Lincoln unfortunately my experience with Martin and co was terrible. The staff are rude and unprofessional and blatantly … More

"WARNING! Avoid at all costs...."

WARNING! Avoid at all costs. There's a reason Martin and Co uk as a company have 72% 1 star reviews. They are clearly rotten from the core. Rude unprofessional staff, one sided and despite leaving the property immaculate they try to steal your deposit making the tenant go through the process of getting the DPS to step in. If you don't want to be treated like a second citizen and enjoy a competent property management company with some integrity then go elsewhere and avoid the pain

Contacted lettings regarding arranging a viewing. The receptionist was not very pleasant and was abrupt. She arranged a time for a viewing and then asked for me for details if I match a potential tenants criteria. Some of the questions were relevant but others like how old my cat is & if it stays in or goes out were ridiculous. As we are both pensioners she said we don't pass the criteria financially so suggested a guarantor. I said I can pay the full contract term up in one sum out of my savings. She said that is not possible as it would alter the contract. Her attitude was getting more surly especially when I said I will have to inform my family member first before putting them forward as a guarantor. I went off the phone to do this but not happy the way I was being treated. Within half an hour I phoned back to be answered by another abrupt person who claimed to be the manager and said in off-hand fashion the let has gone hours ago. Well why was they going to arrange a viewing that afternoon? The manner she said it aroused suspicion it was a lie. So beware and be forewarned if you are considering dealing with this office.