The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

Dreadful. Was very interested in viewing a property but they kept putting me off (couldn't make this day, didn't do weekends, no staff free etc. .etc). When I finally pinned down an appointment, they rang the morning of the viewing to say an offer had been accepted on the property. Funnily enough, I've been watching said property and it's still for sale (not STC - For Sale)!! This has now happened with another property but the estate agent in this case was more blunt. I was told they preferred viewers who had already sold their home or at least had a firm offer on it. When I persisted, she announced they'd had an offer on it anyway. You guessed it; it's still For Sale (not STC !!!). I do feel sorry for the vendors. What a shocking outfit.

The worst Estate Agents I have ever dealt with in 10 years. So unprofessional and no one seems to have the slightest clue. I am constantly chasing for updates and reports that are outstanding. I am confused as to what I am paying for. Would definitely not renew my contract.

SICK AND TIRED OF HEMEL HEMPSTEAD CHANCELLORS SPAMMING ME WITH PHONE CALLS ABOUT OUR PROPERTY BEING FOR SALE

Didn’t have the best experience with these agents was interested in a property that has been withdrawn! But was interested before the property was withdrawn but i called them countless of times to arrange a viewing with no luck ��

Day 2 without heating or running water at all due to a water leak which is damaging the landlord's property. No offers of assistance or support whatsoever from Chancellor's. Despite them fully managing the property. The Landlord has also contacted Chancellor's to no avail. My family awoke to a freezing cold house with only the wood fire keeping us warm over the Christmas period. I have emailed the directors, and received no response. I have contacted all available numbers, and been told I cannot speak to a manager, cannot have my call escalated, cannot even know the name of a manager, but that they can send an 'urgent memo'. Several of these 'urgent memo's' have been sent since the first time someone answered the phone, at 9:04 yesterday. I have been directed by several call centre staff to speak to the Newbury branch, who are "open until 5pm today" (yesterday) despite them not answering the phone. Having driven down there with my two year old, paid for parking and walked to the branch, it was closed. All day. I have no further routes to take outside of social media, and I am at the end of my tether. Absolutely disgusting.

I am in the process of buying a maisonette in High Wycombe. The service I received from the High Wycombe branch was great, viewings were easy to arrange and the estate agents knowledge about the property was great. I put in an offer which was accepted on the the 4th September. However, next I was put in touch with a 'sales progression advisor' from Bracknell, during the first phone call, on the 8th September, he told me he would be keeping track of the progress of the sale and would update me weekly. I emailed on the 1st October and heard nothing back. I still did not hear from him again until I emailed him on the 26th October! I am a first time buyer and was led to believe he would be there to answer any questions I may have and help to move the process along but getting in touch with him is near impossible and he has not even had the decency to respond to my last 2 emails. This was not the sort of service I was expecting to receive from a company like Chancellors and once this sale finally goes through it is not a company I will be using again and would not recommend them to anyone else!

Rubbish! Centralised service and changing staff so lack of consistency.