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Chancellors Lightwater

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Georgina Turner from the Chancellors Lightwater branch was amazing at finding suitable properties with our specific requests for a property. She was very proactive in helping us find the perfect home, and where there were properties coming onto the market, she would call us to recommend to go view the property that ticked the boxes with our requirements rather than wasting time seeing houses that weren't suitable. When viewing the property, she was very knowledgable when asked questions. She also had some great knowledge of the local area which helped us make an informed decision. When we found the perfect home, we put an offer in, Georgina kept in communication and was delighted that our offer was accepted, especially as it was a sought after property. Thank you again Georgina for being super helpful and making the process so easy.

Reply from agent

Thank you Rubin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5

After months of searching I saw a property on Rightmove. I messaged regarding a viewing and got a call the next morning. When viewing with agent Georgina she was knowledgeable of the property and locality, we didnt feel pressured and was able to view the property at ease. Georgina made the who process of putting in a offer easy and we felt really comfortable buying our first home. Many Thanks Paul :)

Reply from agent

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
12.03.2021

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief! Robyn Hollingworth.

Reply from agent

Thank you Robyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
08.02.2021

I want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!

Reply from agent

Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
04.02.2021

We are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!

Reply from agent

Thank you Gábor for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
16.12.2020

We have used chancellors for the search and management of our last house in Oxford, UK. I would like to recommend the Oxford Chancellors team agents and in particular I would like to highlight the professionalism, effectiveness and help from Francesca Deacon from the Oxfordshire Property Management. Thanks very much Francesca!

Reply from agent

Thank you so much, best wish for the future :)

5.00 /5
09.12.2020

Incredible and quick service from colleague Francesca at the Oxford branch. Thank you for all of your help!

Reply from agent

Thank you Natalie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
03.12.2020

I can honestly say that I have used Chancellors at Ascot to rent some of my properties out for the last 7 years, they have always been very friendly and extremely efficient. It is a shame that they have now soured this relationship, by insisting on putting a “For Sale” board up on our apartment block, they have been told several times our lease does not allow this! So it has gone from outside, attached to our neighbours fence with screws, then attached to our outside wall with screws! Now been put in the window (once again not allowed). It is really unbelievable that you keep persisting in this, despite upsetting everyone here, please remember they are your future customers!! How about you use a bit of consideration for the people living here! and remove it, we really don’t want to go down the legal route but we will if necessary.

Reply from agent

Hi Wende, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5.00 /5
06.11.2020

The service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.

Reply from agent

Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️

5.00 /5
13.10.2020

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Reply from agent

Great feedback Shannon!

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Address

76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK, GU18

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