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Chancellors Lightwater

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
03.12.2020

I can honestly say that I have used Chancellors at Ascot to rent some of my properties out for the last 7 years, they have always been very friendly and extremely efficient. It is a shame that they have now soured this relationship, by insisting on putting a “For Sale” board up on our apartment block, they have been told several times our lease does not allow this! So it has gone from outside, attached to our neighbours fence with screws, then attached to our outside wall with screws! Now been put in the window (once again not allowed). It is really unbelievable that you keep persisting in this, despite upsetting everyone here, please remember they are your future customers!! How about you use a bit of consideration for the people living here! and remove it, we really don’t want to go down the legal route but we will if necessary.

Reply from agent

Hi Wende, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5.00 /5
06.11.2020

The service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.

Reply from agent

Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️

5.00 /5
13.10.2020

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Reply from agent

Great feedback Shannon!

5.00 /5
10.10.2020

Some Estate Agencies get a 'bad press' and possibly rightly so. I absolutely cannot say that about Alistair and his colleagues at the Bicester branch of Chancellors. From valuation to completion, Alistair and his colleagues managed the process with absolute professionalism and supported us through the challenging period of covid/lockdown. They absolutely understood we were not moving home for the fun of it (who on earth does?!) and the reasons why. We cannot recommend Alistair and his colleagues enough. 😀

Reply from agent

Thank you Graham for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
07.10.2020

I would just like to say thank you to Jaymie Cobb who helped me last week she is an absolute star and a credit to the company. By far the best service I have received from Chancellors. Thank you once again Jaymie Cobb.

Reply from agent

Hi David, we are thrilled that you had an excellent experience with us, thank you for leaving us a great review. We will make sure to pass your thanks on to the relevant teams.

5.00 /5
06.10.2020

Elizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.

Reply from agent

Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
03.10.2020

It’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.

Reply from agent

Well done Tegan!

5.00 /5
08.07.2020

Highly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!

Reply from agent

Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
06.03.2020

As a contractor working with Chancellors has been great the refurbishment dept and property managers are friendly and helpful. Casey Gramson and Elysia Phillips have been fantastic to work with. They help greatly to get jobs completed, relaying information to Landlords and tenants.

Reply from agent

Thank you Nicola!

5.00 /5
03.03.2020

I would like to thank Jaymie Cobb for her excellent service. She promptly replies to my emails, and she is very polite and professional. Best regards, Monika Salter

Reply from agent

Thank you for these kind words! Always a pleasure to help??

Contact details
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Address

76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK, GU18

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