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M & M Properties - Leighton Buzzard

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Hello, thank your for your feedback. Unfortunately we do not recall you as a client of M&M Properties under sales or lettings but should you feel the need to speak to us about your experience if you have been in touch with us please do call on 01525 371997 or email sales@mandmproperties.co.uk or lettings@mandmproperties.co.uk. Thank you.

1.00 /5

AWEFUL COMPANY - AVOID THEM - force you into using their cleaning company to do a professional carpet clean after moving out and take pictures from inches away to justify cleaning costs. Theives. Intimifate people knowing they have just had a baby with company directors threats and trying to force home inspections on a monthly basis. STAY AWAY EDIT*** as they have commented denying this please see attached submitted photos from this company. As you can see the photos prior to moving in are far away and the second set of photos are very close up. Be warned if you rent from these you will need close up photos of dirt as they do!!! absolute pirates!!!

Reply from agent

Thank you for your feedback. We replied to the first post you made a few months ago but since google have updated their settings all our responses have been removed. It is disappointing to see your feedback and we take all feedback very seriously. As you are aware the Tenancy Deposit Scheme adjudication that took place relating to your deposit at the end of your tenancy does contradict your comments. The Tenancy Deposit Scheme is an independent and impartial body who adjudicate when a resolution can’t be reach between the landlord and tenant, which was unfortunately the case with your tenancy. I believe that the finalised adjudication by the Tenancy Deposit Scheme was fair for both parties involved. The checkout process is carried out inline with the inventory you were provided with at the start of your tenancy, this included photos. This is the fairest way for the checkout to be conducted and is the same for all our properties. Tenants are entitled to use any professional cleaning companies, our cleaning companies are only used when a tenant has failed to comply with their obligations and aren’t forthcoming to resolve any issues. But I must add that no work is carried out without the tenants being made aware of the costs. Having checked the records for your tenancy, I can confirm that monthly inspections were not requested. To clarify, we do not do monthly inspections on any of our properties as this would be unreasonable. Inspections are carried out either quarterly, six monthly or annually depending on the owners instructions of each property. If you would like to discuss this then please don’t hesitate to contact myself. Regards Chris Hollins Lettings Manager

1.00 /5

Phoned up on a weds morning to arrange a viewing and lady said no one available I will get them to call , no one called, so on Thursday set up a viewing online guess what no one has called or emailed to clarify .feel sorry for their clients.

1.00 /5

Poor property management. We were told that the property will be professionally cleaned before we moved in. When we moved in we discovered that the boiler was not working, we were left with no hot water or heating in middle of September; the house has not been cleaned at all: inches of grease on the hob/oven, dead insects under radiators, filthy carpets, black mold in the cupboards and fridge freezer. What ever you do steer clear, if no other option at least make sure you fill in the checking inventory to the smallest detail.

1.00 /5

BUYER BEWARE. I bought a property through M and M, what followed was 5 months of headache and being constantly lied to. This was a empty, new build and we were FTB with everything in place so we paid a premium to be in quicker, 4 weeks we was told, 6 at the most and it took 5 months! After 6 weeks the seller had managed to sort out the deeds.... Sales agent, Dean, kept spinning lies to make the sale go through. I would avoid Dean at all costs unless you want to be told lie after lie and be strung along. And by the sound of the other reviews their rental department isn't much better. Ive heard Quarters are better and more professional about things, try them instead.

1.00 /5

Terrible service. Waste of money not worth the time or money I work nearby and hear nothing but bad things. It took 2 weeks to get our broken boiler fixed and we have a baby and no heating or hot water. The woman who deals with repairs or maintenance is rude and disrespectful. Never before have I disliked a service like theirs . To make this place better burn it to the ground and start again with people and not robots who care nothing for the well being of others or children.

1.00 /5

Totally kicked us in the teeth at the end of our tenancy. Absolutely no help or advice when we had asked and now screwing us over!! After 30 months of letting through M&M we are appalled with how they are now treating us.

1.00 /5

Poor property management. We were told that the property will be professionally cleaned before we moved in. When we moved in we discovered that the boiler was not working, we were left with no hot water or heating in middle of September; the house has not been cleaned at all: inches of grease on the hob/oven, dead insects under radiators, filthy carpets, black mold in the cupboards and fridge freezer. What ever you do steer clear, if no other option at least make sure you fill in the checking inventory to the smallest detail.

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Address

27-29 Hockliffe Street, Leighton Buzzard, LU7 1EZ, UK, LU7

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