Without a doubt the worst agency I have ever come across. I am a landlord and they are meant to be managing a property for me, but have lied on numerous occasions, tried to take commission from a workman I employed directly for work to be carried out on the house, and when I complained and wrote to the Directors, they couldn't even be bothered to acknowledge my complaint or write back. Steer clear and avoid these guys - awful people.

Extremely disappointed - my partner had travelled to Leeds from Crewe on the morning of the flat viewing after having zero hours sleep only to find out they cancelled the viewing 2 hours before by voicemail. At this time, my partner was already on his way down. The voicemail, left by Vic, explained he would try and find an alternative place if I returned his call. When I phoned back, I was advised Vic was currently out of the office and the lady would try and help instead. She stated nothing was written down in their diary for a viewing and she would leave a message for Vic to call back. Still not heard anything 2 days on. Won't be using these again!

Really disappointed about the quality of the services. Took more than a month to get a response on our bond request.

Shady estate agent-very mistrustful from the get go, not nice to work with. Made me miss out on a flat I really loved, played a game even though he said directly that he wouldn't. As a potential buyer I will be avoiding this company in future due to this particular unprofessional agent. Very disappointed in Martin & Co

They are not stellar in the service they have provided. Still waiting for furniture and internet one month after moving into flat. continually promise that things will be done and not keeping them. I would not rely on what they say they will do.

What a terrible and unprofessional lettings agency!

Student housing in Leeds

Well, had massive problems about deposit, well at the start of the tenancy there was issue with the damp which called multiple times, not much was done, at the end lost all £900 deposit, gutted. They said its our fault, how ?! When dealing with deposit already three months in not an answer. Will pick up any smallest pull on carpet, take photographs before to prove them wrong.

As a parent of one of martin and co's tenants I found the whole thing from start to finish a total fiasco, unfriendly, unhelpful and a total waste of time. Staff unreliable, never return phone calls, the so called property manager Mr Gondal is about as useful as a wet tissue with false promises of calling back which never happened and trying to put a complaint in to who ever is the owner is an impossible task as you are met with a frozen blockade. This company is a total waste of time, posh offices but a second rate service, dont trust them and especially dont leave a bond as you have no chance of getting it back, im sure there is something untoward going on with monies here? Stay Away and go to a trustworthy letting agent.