Martin & Co Leeds City

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1

Featured Claimed branch

4.6 869 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Victoria Hsiao The Trusted Agent 17 October 2023

Good communication from staff

I am an existing tenant renting with Martin and Co in Leeds. This year Sue (Sue Wilson) was assisting us in our new contract and other issues regarding the house. Response was prompt and help was always provided. Sue was also very considerate and would follow up issues that we raised. A way better experience in our rental house contract this year !

Reply from Martin & Co Leeds City: Thank you for the feedback Victoria. We are really pleased that Sue provided you a helpful and considerate service when assisting you with your contract and other issues regarding the house. We strive to provide the best customer service and it is heartening to hear that we have achieved that.

Gareth Curt The Trusted Agent 5 October 2023

A rollercoaster

Over the past 8 months, I’ve had a rollercoaster of feelings towards Martin & Co. At the start of our relationship, I couldn’t fault how insightful, approachable and professional Kate the MD was with understanding both my options in terms of selling or renting. There have though been challenges along the way, caused by a tenant which I’ve felt could have been better managed/supported with by Martin & Co. Communication is always key to helping you as a landlord gain confidence and trust in the management of your property. On multiple occasions, it’s felt like I’ve been chasing Martin & Co for an update rather than regularly being kept up to date. Or not getting the call/email back as promised which has been the most frustrating experience. However, most recently my faith in Martin & Co in providing an expected service as part of the fees charged, has been somewhat restored by the services of Sue who has picked up a property not in her portfolio at speed, to resolve issues as quickly as possible. Delivering on her word with communication commitments and providing valuable insight to help me in unknown territory. Ultimately, quickly installing some confidence and trust, to improve my experience as a landlord. Thank you!

Reply from Martin & Co Leeds City: Dear Gareth, We're glad to hear that Sue was able to restore your trust and confidence in us. We aim to provide a quality service to all of our landlords, and we appreciate your feedback on ways we can improve. We take all feedback onboard and strive to provide the highest level of service. Many thanks. Best wishes Elizabeth

Ashley Clayton Clayton The Trusted Agent 4 June 2024

Crickerters Close , Garforth

We , value and respect this letting agency ,

Reply from Martin & Co Leeds City: Dear Ashley, Thank you so much for your four-star review and for the kind words. We're thrilled to know that you've had a positive experience with us. Our team is committed to providing exceptional service, and your recognition is truly appreciated. We look forward to continuing to serve your letting needs with the same level of dedication and respect. Best wishes Elizabeth

Beckham Myatt-Turner Google

Sue is the only one at martin and co that gets things done. When I email her, everything is arranged promptly. The other people just leave you. Sue is an asset to martin and co.

Oscar Budden Google

Rented a studio flat for over a year in Leeds. Overall, the service we received was excellent. We were left to enjoy our flat and the letting agents were easily reached. The only issue we had was getting repairs done in a timely fashion. …

Reply from Martin & Co Leeds City: Dear Oscar, thank you for your review. We are very pleased our overall service was excellent. Please accept our apology for any maintenance repair delays, sometimes these are beyond our control. We are pleased an amicable solution was reached. All the best for the future. Thank you again.

Nasiba Hassan Google

Hafiz has been really prompt in fixing the issues of my flat. My property manager was on AL when I was handed the flat. The flat was handed to me in below standard level but Hafiz kindly managed to solve few urgent issues promptly to make …

Reply from Martin & Co Leeds City: Dear Nasiba, I am sorry your apartment was not up to standard when you moved in, but pleased Haf was able to help and resolve some urgent issues. I hope things have now settled and you enjoy your time in your new home. Thank you for your review. Best wishes Elizabeth

denise kuah The Trusted Agent 25 April 2024

hafeez

hafeez is a helpful and communicative agent.

Reply from Martin & Co Leeds City: Dear Denise, Thank you for your kind words and for taking the time to leave us a 4-star review. We're thrilled to hear that you found Hafeez helpful and communicative. We always strive to provide top-notch service to our clients, and it's wonderful to know that Hafeez met your expectations. Looking forward to assisting you again in the future. Best wishes Elizabeth

Max Battiscombe Google

Martin & Co provide management services for my flat in Leeds. The staff (particularly the property manager Liam) are extremely helpful and respond very quickly to queries and requests.

Simon Ryder Google

I used Martin & Co to rent a flat in Leeds. I found the people helpful, knowledgeable and courteous and the process relatively straightforward. …

Jaime Alvarez Google

Isobel Kamiya is taking care of renting out my property. She is sorting out any issues efficiently and I am receiving a good personal treatment. A point of improvement would be a more timely response to the different issues that arise, but the important thing is that they get them solved.

About Martin & Co Leeds City

Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.

Website: http://www.martinco.com