From the moment I called to book a viewing, the agency has been great about facilitating my experience. My agent was a respectful professional who made sure to answer any questions I had, communicating any relevant information or deadlines accordingly. I feel like this experience could not have gone any smoother and it is all thanks to the professionals at Martin & Co.
Reply from Martin & Co Leeds City: Hello Daniel, We're thrilled to hear about your positive experience with our team. Thank you for acknowledging our efforts in making your property viewing and communication seamless. Your feedback is invaluable and motivates us to maintain high standards of professionalism and respect. It was a pleasure assisting you and we're here for any future real estate needs you may have. Best wishes Elizabeth
I've just bought my first property through martin & co and Nadeem and Kate couldn't have been more helpful and kind. As a first time buyer the process has been very new to me but they have not only been incredibly efficient and knowledgeable but also very empathetic towards me as i was a little overwhelmed at times with the process! From organising a thorough video viewing and putting in an offer right through to completion and key collection, Nadeem and Kate answered countless questions and went out of their way to help me! Highly recommend Martin and Co for their expertise, and smooth and compassionate customer service.
Reply from Martin & Co Leeds City: Thank you for your kind words and high recommendation. We understand being a first time buyer can be quite daunting and it's great Nadeem and Kate were helpful and kind as well as being able to give sound advice. We hope you enjoy your new home and new surroundings and if we can help in the future please do not hesitate to get in touch. Best wishes Elizabeth
Dammy is a star. He is helped me out in every way such a hardworking guy.
Reply from Martin & Co Leeds City: Dear Samiur, What a lovely comment 'Dammy is a star'. Good customer service is our priority and I am very pleased Dammy was able to help you. Thank you for your 5 star review. Best wishes Elizabeth
I was searching for a rental property when I came across Dammy Alonge from Martin & Co Leeds City. His professional behavior, prompt replies, and diligent follow-up were outstanding. He is very caring and ensures I am confident in my decisions. I believe I will enjoy working with him until I settle into my new accommodation.
Reply from Martin & Co Leeds City: Dear Ali, Thank you so much for your kind words and stellar review. We are thrilled to hear about your positive experience with Dammy. Our team at Martin & Co Leeds City is committed to delivering exceptional service, and we're glad Dammy has exemplified that for you. We look forward to supporting you throughout your tenancy. Welcome to your new home. Best wishes Elizabeth
I have been patiently waiting for a tenancy renewal but wasn't sure how long it was going to take. I contacted Martin Co and Haf answered. I knew of him through word of mouth on how good he is at getting things done.
I asked for a renewal as my property manager wasn't available at the time and he managed to get it all done within the hour or me ringing whereas previously I had waited a month. So from my single experience with Haf I can understand why people said he's good to have.
Cheers Haf
Reply from Martin & Co Leeds City: Hello George, Thank you for your wonderful review and for highlighting Haf's exceptional service. We're thrilled to hear that he was able to expedite your tenancy renewal efficiently. Our team is committed to responsive and effective communication, ensuring our clients' needs are met promptly. We look forward to continuing to provide you with the highest level of service. Best regards, Elizabeth
Thanks to HAF who handled all of our issues very quickly with no need of chasing. Whenever I logged an issue, almost all the time, the next day the maintenance was booked. Whenever we had a different problem, Haf was there to solve it. Above expectations, honestly.
Reply from Martin & Co Leeds City: Dear Okan, We're elated to hear about your positive experience with HAF and our team's swift response to your needs. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. Thank you for your trust and wonderful review. Warm regards, Elizabeth
Scott Sharp the letting agent was very professional and super knowledgeable - we were very impressed
Reply from Martin & Co Leeds City: Dear Jane, Thank you so much for your kind words and the five-star review. We're thrilled to hear about your positive experience with Scott. Our team strives to provide professional and knowledgeable service, and we're delighted that this was reflected during your letting process. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best regards Elizabeth
I have been using Martin & Co for a number of years to manage my rental apartment in Leeds city. I had a water leak which caused extensive damage to the apartment as well as other areas of the building. Sue Wilson came to my rescue on a late Friday afternoon and went beyond my expectations in getting a plumber to sort things out as well as to reassure me things were in hand. Her follow up has been timely and professional and I am not sure what I would have done without her. I cant recommend her and her team enough.
Reply from Martin & Co Leeds City: Dear Russell, thank you for your kind review. We are pleased Sue was able to come to the rescue. It was a pleasure to help and we appreciate your business. Best wishes Elizabeth
I had a power cut in my property and I called Martin and co for this issue, thank god that Hafeez was the person who replied!! I don’t think anyone would take it that seriously and try his best to solve this problem, update me with everything and being patient.
Reply from Martin & Co Leeds City: Dear Malk, Thank you so much for your kind words and 5-star review. We're thrilled to hear about your positive experience with Hafeez. Our team is dedicated to providing prompt, thorough service, and it's wonderful to know that our efforts resonate with you. Your satisfaction is our top priority. Best wishes Elizabeth
Hi all
I would like to leave a review on my experience with Martin and co Leeds. Hafeez Saeed has only been in charge of my case for less than 12 months and the knowledge and help he has offered is second to none. He has gone above and beyond of what I initially expected and for this I am truly grateful. What a excellent company this is all the staff are brilliant and I will recommend these to anyone.
Yours sincerely
Richard Sidaway
Reply from Martin & Co Leeds City: Dear Richard, We're thrilled to hear about your outstanding experience with Hafeez and our team. Your glowing feedback is greatly appreciated. Thank you for trusting Martin & Co Leeds, and we look forward to assisting you in the future. Warm regards, Elizabeth and the Martin & Co Leeds Team.
About Martin & Co Leeds City
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
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Sue Wilson
