I have bought and sold a property through Hilbery Chaplin. My sale was an extremely difficult case and wouldn't have been possible without the help of Chris and Corrine (and Susanne) at the Laindon office. They were very helpful with the solicitors on both sides. The response to emails and constant communication was very frequent from all staff. Additionally to helping with the sale they also recognised that the buyers and myself were real people and went above and beyond what was expected throughout the sale to ensure that no one was left in a difficult personal situation (i.e. no where to stay for a few days). Finally it was just a pleasure dealing with them everyday. Even thought the sale was stressful it was always an enjoyable conversation when I was called about an update which made the whole experience a lot more enjoyable and I will miss the contact. Thank you to all at the office.

Hilbery Chaplin offers an excellent service, professional, knowledgeable and approachable. I would highly recommend Hilbery Chaplin.

The best estate agents I've ever dealt with- they always call back when they say they will and have been really helpful and polite - a nice change from most estate agents- highly recommend!

I have bought and sold properties with Hilbery Chaplin and found that both sides of the transactions were dealt is a very professional and efficient manner. The staff offered me an excellent service and were courteous and very friendly at all times. I would have no reservation at all in recommending them to anyone who wishes to sell their property or to seek any advice in a potential purchase in area. Keep up the good work ....Mr A. Baker

Ian kept us up to date throughout the long and stressful process, making sure we were advised every step of the way, with where we were at any given time. Liaising with all in the chain, not just "his" client. He was always on hand and if not available would come back to us straight away, something other Estate Agents could take a lesson from. Would definitely use again. Professional and friendly, even calling after the move, to make sure that everything was as expected.

The team were very helpful. Corinne played a great role during the post-sale phase, known as the most challenging duration of the entire process. Her calm and professional approach contributed so much to the process especially when there were challenges. I would give her 10 out of 10 and she is an asset to your company. I would just like to thank your agency for a wonderful job done.

We recently sold and purchased through Hilbery Chaplin and would advise that we received a high level of service. What was potentially a difficult transaction was handled professional and timely. Good advice was received and we was kept informed regularly of any updates and progress. I have used Hilbery Chaplin on several occasions and they deliver a level of service not usually associated with Estate Agents. Well Done.

Managed to sell my house and managed to buy the house I wanted at agreeable prices. Also managed to get a strong mortgage deal too.

Friendly, communicative and very knowledgeable - put our minds at rest during our first time property purchase. Wouldn't hesitate to recommend.

Many thanks to Chris in the Laindon office for his invaluable advice recently. Couldn't have been more helpful and wouldn't hesitate to recommend his services to others.