Terrible service from this estate agent and would never rent from them again. The sign up process was nice and easy, got into the property quickly. Few months into the property their was damage outside to property, reported it, estate agent done nothing and closed ticket on their system. Rising damp and mould started to appear everywhere, estate agent again done nothing although 2 of their contractors confirming it was inhabitable. A month later still trying to get my deposit back, nothing from estate agents. They just want your money every month, not to actually help you!! Bad, bad estate agents.