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Brunton Residential - Jesmond

125 St. Georges Terrace, Jesmond, NE2 2DN, UK, NE2

4.8 229 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Siam Ahmed Google

Brunton Residential in Jesmond provided an outstanding experience from start to finish. The team was professional, approachable, and extremely knowledgeable about the local property market, which made a real difference throughout the process. Communication was excellent at every stage—they were always quick to respond, kept me well informed, and handled everything with efficiency and care. Their attention to detail and commitment to delivering great results truly stood out. I would highly recommend Brunton Residential Jesmond to anyone looking for a reliable and supportive estate agent. A genuinely five-star service! ⭐⭐⭐⭐⭐

Reply from Brunton Residential - Jesmond: Good Afternoon Siam, Thanks for taking the time to leave a review and for your recommendations. It's always great to hear that the team have made the process smooth and stress-free and that the communication and professionalism has been excellent throughout. Thanks again, Liam
Alexandra Davidson Google

Jay has been brilliant. We're going through the rental process, and he was really thorough and made sure we understood what we needed to do. It was refreshing to meet a nice friendly gent who was open to answering lots of questions.

Harry MCcourt Google

I had a fantastic experience today with Jay helping me look around for a student house in Jesmond, would definitely use their services again.

Reply from Brunton Residential - Jesmond: Hi Harry, It's great to hear that the experience with Jay has been fantastic. Thanks for leaving a review. Liam
Izzy Kennard Google

Harry has been fabulous at helping me find my new home and has helped the process to be stress free! Thank you Harry!

Reply from Brunton Residential - Jesmond: Good Morning Izzy, Thanks for taking the time to leave a review about the service you've received from Harry. I'm glad he's been able to make the process stress free for you and I will pass on your message. Thanks again, Liam
Nicole Gregson Google

I have been renting a flat through Brunton Residential for the last 5 months and I can honestly say they have been the best letting agent I have dealt with. Their property management team are excellent and their professionalism is second to none, especially Rachel and Isla. Any issues that I have had have been dealt with quickly and efficiently and I have been kept informed of any progress along the way.

Reply from Brunton Residential - Jesmond: Hi Nicole, Thanks for taking the time to leave a review for the Lettings team, it's great to hear that they have been so professional and dealt with any issues swiftly. I will pass on your feedback and you know where we are if you need anything! Thanks again, Liam
Harjit Dhanda Google

I’ve had a positive experience with Brunton Residential, particularly Rachel from the Property Management team. She’s always been very helpful, friendly and quick to respond whenever I’ve had a question or needed support. Thank you Rachel and the team for all your help!

Reply from Brunton Residential - Jesmond: Hi Harjit, Thanks for taking the time to leave a review for Rachel and the team. It's great to hear that they have been friendly and quick to respond to any queries. I will pass on your feedback to them. Liam
Dharini Thirupathi Selvam Google

I’ve been with Burnton Residential as a tenant for over 2 years now, and my experience has been very positive throughout. The documentation and onboarding process was quick, straightforward, and very easy to follow, which made moving in much less stressful. They also carry out regular checks on the property and make sure all the important safety checks are completed, such as gas safety and smoke detector inspections, which is very reassuring as a tenant. Their website for reporting maintenance issues is simple and easy to use, and whenever I’ve raised a request the response from the maintenance team has been prompt and efficient. Rachel and Isha have been especially kind and helpful, coordinating with me to arrange contractor visits and making the whole process smooth and convenient. Apart from that, Communication has always been polite, professional, and friendly. Overall, they’ve been very reliable and great to deal with.

Reply from Brunton Residential - Jesmond: Good Afternoon Dharini, Thanks for taking the time to leave such a comprehensive review. I'm glad your experience as a tenant in one of our managed properties has been positive and that the team have dealt with any maintenance issues promptly and that their communication is always good. You know where we are if you need anything, Liam
Amy Allison Google

I’ve had a really positive experience with the property management team at Brunton Residential. Rachel and Isla have both been fantastic to deal with — professional, responsive, and genuinely helpful whenever I’ve needed assistance. Communication has always been clear and prompt, and any queries or issues have been handled quickly and efficiently. It’s clear they both take pride in their work and in providing a high level of service. Rachel is incredibly organised and supportive, and Isla has always been friendly, approachable, and proactive in keeping everything running smoothly. They make what can sometimes be a stressful process feel straightforward and well managed. Overall, the property management team at Brunton Residential provide a reliable, professional, and personable service. I wouldn’t hesitate to recommend them to anyone looking for a well-run and supportive property management team.

Gabriel Quince Google

Had harry show me round the flat and was very helpful 👍 …

Reply from Brunton Residential - Jesmond: Hi Gabriel, Thanks for leaving a review. I'm glad to hear that Harry was helpful during your viewing. If you need anything else you know where we are! Liam
David Walker Google

Recently had a great experience dealing with the girls from the brunton office in Jesmond a special thanks to Rachel and Isla for their excellent service and friendly support thanks again from a very happy customer.

Reply from Brunton Residential - Jesmond: Hi David, Thanks for leaving such a great review. It's lovely to hear that the service from the team in Jesmond, in particular Rachel and Isla has been excellent. Please don't hesitate to contact us if you need us again! Liam

About Brunton Residential - Jesmond

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Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents

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