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Sawyer and Co

52 Church Road, Hove, East Sussex, BN3 2FN, South East, UK, BN3

4.8 1,161 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Denise Yapici Google

Cancelled viewing last minute, advertisement said nothing about no families or babies I’m a single mum and I can decide if the flat is big enough for us.

Reply from Sawyer and Co: Hi Denise, thank you for leaving us some feedback. I’m sorry you aren’t happy. The landlord in this specific instance gave us specific instructions on the tenants they wanted in the one bedroom apartment. Hopefully we can find you another suitable home.
Christina Cie Google

Avoid!! Charged for clearing garden but didn't. Don't seem that concerned about safety either - repeatedly assured me that smoke alarms were all in - and they were not.

Reply from Sawyer and Co: Thank you for your feedback.
george kararizos Google

I had many trouble settling to my flat because of them.

Reply from Sawyer and Co: Hi George sorry to hear you haven’t been happy. Please do call me to see if I can help out Aaron Fernandes - Senior Manager 01273 383830
Tina Hale Google

Terrible service. Would not recommend at all

Reply from Sawyer and Co: Good Morning Tina, I can only apologise if we have fallen short in your experience. Our aim is to help all of our clients, and to treat them with respect and integrity. Please do call me asap so I can rectify any mistakes we might have made - 01273 778844 - Chris Sawyer - Owner/Director
balenostyling 4x4 Google

Level of consideration to residents Parked on a blind bend on double yellows (very clear yellows, not like you can't see them) by a school with a sign saying "keep clear - school". I'll let you make your own mind up.

Reply from Sawyer and Co: Thank you for bringing this to our attention. Our colleague has been fully reprimanded and re-educated. We can only apologise for causing a nuisance in such an important location. We promise this will not happen again. We will be donating a prize to the next Summer Fayre as a gesture of good will.
Daniel N Google

Showed me 7 of the 10 worst places I saw in Brighton. Keep in mind that 10-15% of the places I saw did not have a full floor/walls/ceiling and that number becomes scary. All their advert pictures were beautiful, surprise surprise. …

Reply from Sawyer and Co: Hi Daniel, thank you for taking the time to express your perspective. We would welcome the opportunity to discuss the things that you mention here. We care deeply about customer service and also pride ourselves on always acting in the best interests of our client. Please contact me directly. Chris Sawyer.
balenostyling Google

Level of consideration to residents Parked on a blind bend on double yellows (very clear yellows, not like you can't …

Reply from Sawyer and Co: Thank you for bringing this to our attention. Our colleague has been fully reprimanded and re-educated. We can only apologise … More
Trew Fields Festival Google

Recently rented a flat through Sawyer which became our worst renting experience in a decade. The agency and the landlord withheld important information (detrimental to health) about the property in order to let it out. Our communication …

Reply from Sawyer and Co: We can only apologise if you felt neglected. It is never our intention to make anyone feel uncomfortable in their own home. We have to follow instructions from our clients. We hope that you are more settled in your new home. If you ever … More
Sally Scott Google

As much as the people you deal with are professional and polite. They will just avoid dealing with expensive and serious problems in rental properties. We were permitted to exit our tenancy early due to the mould within the property. Which …

Reply from Sawyer and Co: Thank you for leaving us feedback. It is never our intention for our clients to have a bad experience with us. On the occasion when things go wrong, we try to remedy issues as soon as they arise. Ultimately we have to follow our clients … More
M Google

Bought our home from this agent. In our experience they were unhelpful and unprofessional. Would not use them again.To top everything off they had the keys to our new home the day before we moved (without us knowing) and deliberately requested we wait for them to call us after completion. We waited a further 2 hours after we completed ( almost closing time) and still had not heard from them and chased in order to get keys to a property we had been in ownership of for a number of hours.

Reply from Sawyer and Co: Thankyou for leaving us some feedback. We are sorry you haven't been happy with our service. Sometimes we don't get things right so apologies if you felt that we didn't meet the standards you were expecting. We completely understand that moving day is very stressful. We need to have confirmation that the funds have transferred to the sellers solicitor before we release the keys. Apologies for any delay in you picking the keys up. We hope you are enjoying your new home.

About Sawyer and Co

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Memberships and portals

Association of Residential Letting Agents Guild of Professional Estate Agents National Association of Estate Agents Relocation Agent Network

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