View Agents

M Clements Google

Bought our home from this agent. In our experience they were unhelpful and unprofessional. Would not use them again.To top everything off they had the keys to our new home the day before we moved (without us knowing) and deliberately requested we wait for them to call us after completion. We waited a further 2 hours after we completed ( almost closing time) and still had not heard from them and chased in order to get keys to a property we had been in ownership of for a number of hours.

Reply from Sawyer and Co: Thankyou for leaving us some feedback. We are sorry you haven't been happy with our service. Sometimes we don't get things right so apologies if you felt that we didn't meet the standards you were expecting. We completely understand that moving day is very stressful. We need to have confirmation that the funds have transferred to the sellers solicitor before we release the keys. Apologies for any delay in you picking the keys up. We hope you are enjoying your new home.

Shane Blake Google

Literally called this place 15 times as I'm due to move on the 3rd November. Ive paid a holding deposit and completed the reference process yet Grace and her colleague cannot be bothered to get in touch and confirm that everything has been …

Reply from Sawyer and Co: Hi Shane, thank you for taking the time to leave some feedback for us, we are disappointed that you feel your experience so far with us hasn't been a more positive one. We are happy you managed to find a new home through us and we wish you … More

Jonathon Eisenegger-Tweedale Google

Very difficult to get a hold of on the phone or via email. They took months to fix a broken door lock, meaning we were not safe and our …

Reply from Sawyer and Co: Thank you for letting us know how you feel Jonathon, I'm really sorry you felt you had a bad experience with us. Looking into your experience a little deeper, the property owner(your landlord at the time) instructed Sawyer & Co on an … More

Ed Kisby Google

Poor service and everything left to last minute. Property rented with a working but expired carbon monoxide alarm. Tenancy agreement for signature not provided until less than 24 hours before …

Reply from Sawyer and Co: Hi Ed, I'm really sorry for any mix ups that you experienced which might have made you feel neglected. At the time when you moved in we had a change over in property managers which might have caused a less efficient moving in process. In … More

Marcus Google

Bought our home from this agent. In our experience they were unhelpful and unprofessional. Would not use them again.To top everything off they had the keys to our new home the day before we moved (without us knowing) and deliberately …

Reply from Sawyer and Co: Thankyou for leaving us some feedback. We are sorry you haven't been happy with our service. Sometimes we don't get things right so apologies if you felt that we didn't meet the standards you were expecting. We completely understand that … More

Lucy Rowe Google

Laughably poor service. Would suggest you avoid! Supposed to move in to property on 10th July, incredibly poor communication between staff, we have repeatedly been told “we’ll call you back” and then they never do. They’re happy to take your money but that’s it. No clue what’s going on and whether or not we have a home to move in to 🤷🏻‍♀️

Reply from Sawyer and Co: We're sorry to hear that you haven't been happy with our service. We will do our best to improve our communication in the future. Hopefully if you give us another chance, we can improve from your last experience.

P D Google

Reply from Sawyer and Co: Sorry to hear you were disappointed with our service. Hopefully you will give us another chance in the future.

Philip StJG Google

Reply from Sawyer and Co: Sorry to hear you were disappointed with our service. Hopefully you will give us another chance in the future.

Jonathon Tweedale Google

Very difficult to get a hold of on the phone or via email. They took months to fix a broken door lock, meaning we were not safe and our insurance was invalid for a very long time. When you can reach them, they constantly offer call backs that they never deliver, so it's impossible to have a professional conversation. Promised action on so many things that were never resolved, include a serious leak from the above flat which led to damage to our property. Like a lot of agents, they only care about taking your money when you move in. After that, they wipe their hands of any serious responsibility. Really disappointed, and glad to be moving away from Sawyer and Co.

Reply from Sawyer and Co: Thank you for letting us know how you feel Jonathon, I'm really sorry you felt you had a bad experience with us. Looking into your experience a little deeper, the property owner(your landlord at the time) instructed Sawyer & Co on an introductory service only. This meant that they (landlord) would deal with all remedial works and maintenance of the apartment. In the future we will aim to make this clearer to tenants moving into their new homes. I can only apologise if this wasn't clear to you at the time. We really hope you could give us another chance in the future.

Noe Mall Google

Great until a recently.

Reply from Sawyer and Co: Sorry to hear this Noe, we would love to help improve our service for you and others alike. If you could get in touch with us to let us know how we could improve we would love to chat 01273 201 929 Aaron - Senior Manager

Sawyer and Co

Recent reviews

About Sawyer and Co

Memberships and portals