View Agents

Dan C. Google

Were difficult to deal with and didn’t answer the phone.

Reply from Sawyer and Co: Thank you for your feedback Dan. We’re sorry to hear that you felt this way about your experience with us. We strive to provide a high level of service to all our clients, and we’d like the opportunity to look into this further. Please contact us at hove@sawyerandco.co.uk with more details so that we may investigate and address any concerns you may have.

Dan Goodwin Google

None of the agents seem to know the first thing about the properties they are selling. They don’t follow up, don’t know conversations had previously, don’t know if it’s first or second visit. As a viewer I find it reallly off putting and unprofessional.

Reply from Sawyer and Co: Thank you for your feedback. We aim to provide attentive and informed service, and we’re sorry to hear that this hasn’t been your experience. Your comments are appreciated and will be reviewed by the team. If there’s anything further we can assist with, please don’t hesitate to contact us.

Matt Henry Google

Was informed by Toby Hills that the property included the fridge and washing machine on display while viewing. Put a deposit down, moved in, only to find that the white goods were no longer there. Also discovered that the property had a flea infestation that they didn't seem at all interested in clearing (I was advised to go and buy flea spray from a nearby Vet's.) There was constant pressure for viewings in the last month, despite me making clear that I worked from home and block viewings would be preferred. I offered a table in the property for free to one of the sales staff Kerry-Anne, after she expressed an interest. After moving out, she changed her mind, and I was faced with the prospect of having to pay for its removal (the management department saw sense in the end). They're getting a two not a one because Joe Newman in management is a decent guy.

Chris Cook Google

MT Henry Google

Was informed by Toby Hills that the property included the fridge and washing machine on display while viewing. Put a deposit down, moved in, only to find that the white goods were no longer there. Also discovered that the property had a flea infestation that they didn't seem at all interested in clearing (I was advised to go and buy flea spray from a nearby Vet's.) There was constant pressure for viewings in the last month, despite me making clear that I worked from home and block viewings would be preferred. I offered a table in the property for free to one of the sales staff Kerry-Anne, after she expressed an interest. After moving out, she changed her mind, and I was faced with the prospect of having to pay for its removal (the management department saw sense in the end). They're getting a two not a one because Joe Newman in management is a decent guy.

George V Google

I just received a poorly formatted and badly written "newsletter" from Sawyer & co. I have never signed up to any of their communications though. No better way to make me avoid their services if I ever need them.

Reply from Sawyer and Co: Thank you for your further feedback, George. Firstly, we'd like to apologise for the typing error in our email. We were genuinely mortified when we spotted it. With regard to the formatting, the images in our newsletters need to be downloaded by your email app or browser before they will display. Sometimes this happens automatically, and sometimes it doesn't, depending on your settings. We're also very sorry that the unsubscribe link hasn't worked for you. As mentioned in our previous response to your earlier complaint, we'd really like to resolve this. It may simply be that your details are held under a different email address, or more than one address, which would explain why you're continuing to receive emails. If you could please reply to the email you've received, or contact us directly with the email address receiving these communications, we'll manually locate and remove every record we hold for you from our database. We appreciate your frustration and would welcome the opportunity to put this right.

M H Google

Reply from Sawyer and Co: We're disappointed to see this review, particularly as we don't have any details about what went wrong. We'd really appreciate the opportunity to understand your experience and look into it properly. If you're happy to, please contact Chris on 01273 778844 or email chris@sawyerandco.co.uk. We'd genuinely like to hear from you and see if we can resolve any concerns.

Asa VH Google

Reply from Sawyer and Co: We're sorry to see your 1-star review, Asa. As there aren't any details, we're not sure what has led to your experience, but we'd really appreciate the opportunity to understand what happened. … More

Chamani P Google

Excellent letting agents and very helpful. Thanks to Danica who promptly responded to my queries and quickly arranged a second viewing when I requested one. She was very thorough when providing information. The first lady who met us …

Atif Warraich Google

One of my worst experiences as a tenant. After moving to Hove from London, where I’ve lived for 20 years, I was hoping for a smooth experience. …

Reply from Sawyer and Co: Thank you for your feedback. We’re sorry to hear about your experience. We’re happy to discuss this further and address any concerns you have directly.

Sawyer and Co

Recent reviews

About Sawyer and Co

Memberships and portals