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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent, helpful, friendly staff. Can't fault at all. No hesitation in recommending. I am a tenant and the lettings staff and property management team are fantastic!

Reply from agent

Thank you for this great review, it certainly sounds like we ticked every box for you! Please do not hesitate to get in touch if we can ever help you in the future. Thanks again.

5.00 /5

Excellent, helpful, friendly staff. Can't fault at all. No hesitation in recommending. I am a tenant and the lettings staff and property management team are fantastic!

Reply from agent

Thank you for this great review, it certainly sounds like we ticked every box for you! Please do not hesitate to get in touch if we can ever help you in the future. Thanks again.

5.00 /5

I have been consistently impressed dealing with Brock Taylor, I think they are the best in the business in Horsham

Reply from agent

Thank you for the lovely review that you left the team Alex. Naturally if we can offer you any property related assistance in the future do not hesitate to ask, as we're always keen to help.

5.00 /5

Brock Taylor were the agents selling the house that we just bought. Buying a house I had no choice over who to buy from - you just go with whatever agent is selling the house you like the look of online rather than 'choosing to buy a house from agent x or y'. The viewing was pretty standard - young bloke shows you around the house, I imagine that is virtually the same across all firms. There is only so much value in being able to point out nice windows and floors. Where the great value came from was the way Brock Taylor ran the whole process once we made an offer. They have a specialist team headed by a qualified surveyor whose sole job is to manage to the chain and this is so valuable. Our chain had 4 links to it and whereas the agent selling my house just sat back, Richard at Brock Taylor was engaged every few days, up and down the chain, smoothing over issues, managing expectations and trying to keep things on track. Therefore if I was selling, I would look for this factor - a company that will manage the process smoothly as this is the difficult part of the process when you want professionals handling things, not some random sales team who feel their job is done once they receive an offer, then sit back and wait for their commission. If I was selling in the future I would 100% use these guys.

Reply from agent

Thank you for the lovely review, the team, and in particular Richard were justifiably proud to have received such a positive overview of the service they received.

5.00 /5

Outstanding Selling my property through Brock Taylor was the best choice for me. The service provided by Phil was outstanding. He was very professional, positive and kept me informed throughout the process. Brock Taylor staff are professional, friendly and definitely knowledgeable in the property business. I couldn't recommend them more. Thank you all for their help, and in particular Phil who has made this experience painless for us. All the best to u all.

Reply from agent

Thank you very much for your kind words - the team always strive to provide a first rate service - and so its always great to hear when this has been both achieved and recognised. If we can help on any other matter then please do not hesitate to ask. Thanks again from all the team - Peter Maskell, Director.

5.00 /5

This was my first major issue with the property in nearly 3 years of renting and it was all sorted out with very little hassle. The Property Manager (Kerry) was professional throughout and tried everything to resolve my issue as quickly as possible. Kerry managed to keep me informed of progress and show compassion whilst keeping an impartial view as the agent. Thanks again Kerry!

Reply from agent

Thank you very much for this kind review - I will make sure that Kerry is congratulated on her professionalism and assistance. If we can offer any further help in the future then please do let us know. Once again thank you and good luck in everything you do! Regards - Peter Maskell, Director.

5.00 /5

Terrific professional service Brock Taylor continue to give me the highest professional service. Whether I am buying, selling, or having my buy-to-lets managed, I also receive a great service.

Reply from agent

Thank you very much for this excellent review - it's always great to hear when we've helped people to achieve their goals. We look forward to being able to continue to help service all your property needs in the future too - kind regards - Peter Maskell, Director.

4.00 /5

We chose Brock Taylor to sell our property due to their community charity work and also their local reputation, and we weren't disappointed. Sarah and the team were great, kept us in the loop throughout our sale and replied promptly to e-mails and phonecalls. We would recommend them.

Reply from agent

Thank you, Elizabeth, for your kind words and 5-star review. We’re delighted you chose Brock Taylor not only for our local reputation but also for our community charity work — something that’s really important to us. It’s fantastic to hear that Sarah and the team kept you well informed throughout the process and provided prompt communication. We truly appreciate your recommendation and wish you every happiness for the future.

4.00 /5

Staff all friendly when we spoke on the phone, response to emails was hit and miss. Generally overall a good estate agents.

Reply from agent

Thank you, Lucy, for sharing your feedback. We’re really pleased to hear that you found our team friendly and that your overall experience with us was positive. We’re sorry if our email responses were not always as consistent as they should have been — we’ll certainly take this on board to improve. Your comments are much appreciated, and we’re glad we could assist you.

4.00 /5

We have had a very troubling sale of our flat from start to finish but can't thank Sarah Weale enough for her efforts in helping us push through it all.

Reply from agent

"Thank you for your kind words. We're sorry to hear that your sale was challenging, but we're delighted that Sarah was able to support you throughout the process. She is a valued member of our team, and we will be sure to pass on your appreciation. Wishing you all the best in your new home!"

Contact details

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Opening hours

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Address

2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12

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