Excellent, helpful, friendly staff. Can't fault at all. No hesitation in recommending. I am a tenant and the lettings staff and property management team are fantastic!
Excellent, helpful, friendly staff. Can't fault at all. No hesitation in recommending. I am a tenant and the lettings staff and property management team are fantastic!
I have been consistently impressed dealing with Brock Taylor, I think they are the best in the business in Horsham
Brock Taylor were the agents selling the house that we just bought. Buying a house I had no choice over who to buy from - you just go with whatever agent is selling the house you like the look of online rather than 'choosing to buy a house from agent x or y'. The viewing was pretty standard - young bloke shows you around the house, I imagine that is virtually the same across all firms. There is only so much value in being able to point out nice windows and floors. Where the great value came from was the way Brock Taylor ran the whole process once we made an offer. They have a specialist team headed by a qualified surveyor whose sole job is to manage to the chain and this is so valuable. Our chain had 4 links to it and whereas the agent selling my house just sat back, Richard at Brock Taylor was engaged every few days, up and down the chain, smoothing over issues, managing expectations and trying to keep things on track. Therefore if I was selling, I would look for this factor - a company that will manage the process smoothly as this is the difficult part of the process when you want professionals handling things, not some random sales team who feel their job is done once they receive an offer, then sit back and wait for their commission. If I was selling in the future I would 100% use these guys.
Outstanding Selling my property through Brock Taylor was the best choice for me. The service provided by Phil was outstanding. He was very professional, positive and kept me informed throughout the process. Brock Taylor staff are professional, friendly and definitely knowledgeable in the property business. I couldn't recommend them more. Thank you all for their help, and in particular Phil who has made this experience painless for us. All the best to u all.
This was my first major issue with the property in nearly 3 years of renting and it was all sorted out with very little hassle. The Property Manager (Kerry) was professional throughout and tried everything to resolve my issue as quickly as possible. Kerry managed to keep me informed of progress and show compassion whilst keeping an impartial view as the agent. Thanks again Kerry!
Terrific professional service Brock Taylor continue to give me the highest professional service. Whether I am buying, selling, or having my buy-to-lets managed, I also receive a great service.
We chose Brock Taylor to sell our property due to their community charity work and also their local reputation, and we weren't disappointed. Sarah and the team were great, kept us in the loop throughout our sale and replied promptly to e-mails and phonecalls. We would recommend them.
Staff all friendly when we spoke on the phone, response to emails was hit and miss. Generally overall a good estate agents.
We have had a very troubling sale of our flat from start to finish but can't thank Sarah Weale enough for her efforts in helping us push through it all.
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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