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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It was a pleasure dealing with Emily during my property search. She fully understood my requirements and recommended relevant properties based on this information. She maintained regular contact throughout and responded promptly and comprehensively to my queries. The whole experience was very positive and I would have no hesitation in recommending Emily and Brock Taylor to family and friends.

Reply from agent

Thank you for taking the time to provide Brock Taylor with a 5 star review. We always aim to provide a high level of customer service and actually try to listen to our clients' requirements, and do win a high level of our business from recommendations, so we will look forward to assisting your friends & family too! Thanks again, from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I was very pleased with the information Emily gave on the property, she was very helpful when viewing the flat and gave every detail which was very good. Would not hesitate to use Brock and Taylor in looking to buy a flat.

Reply from agent

Thank you for providing lovely feedback on your experience in dealing with Brock Taylor, and in particular Emily. It's always great to receive positive feedback, so thank you for taking the time to leave a 5 star review, from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

Fantastic agency! Very efficient and friendly sales agents. Special thanks to Liam, Emily and Josh.

Reply from agent

Cinzia, thank you for providing such a great 5 star review for the team at Brock Taylor Horsham it's always fantastic to hear when we are dong a great job! Thanks again, from Peter, Josh, Emily, Liam & the whole team at Brock Taylor.

5.00 /5

Great service by Alex and the team from first viewing all the way through to moving in.

Reply from agent

David, thank you for providing the team at Brock Taylor Horsham, with a 5 star review of the service that you provided. A big thank you from Peter, Alex, Suzanna and the whole team at Brock Taylor.

5.00 /5

From starting my online search to moving into my new flat rental took less than 3 weeks. Exceptional service from Brock Taylor throughout. Highly recommended. Good job Alex.

Reply from agent

Adrian, that's a pretty impressive result, so it's great to hear that we managed to accomplish it, with a little help from you! Thanks for being so speedy in your response and also providing us with a fabulous 5 star review of the service that you received from Alex & the lettings team at Brock Taylor. Thanks again from Peter, Alex & the whole team at Brock Taylor.

5.00 /5

I was shown around several properties by Emily Lee who was very professional and informative, and answered all my queries promptly after our viewings. I was looking to buy my first home and found her property suggestions were the most relevant of all estate agents I was in contact with in my search. Unfortunately my offer on a property was rejected, but through the process of this Emily kept me fully informed. I would definitely recommend contacting Brock Taylor when searching for your next home.

Reply from agent

Hannah, thank you for providing the team with a lovely review of the service you experienced from Brock Taylor, and in particular Emily. Although we haven't yet helped you to find the right home - but have come very close - we will look forward to continuing to help find the right property for you. A massive thank you from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

Suzanna Harley (lettings) at Brock Taylor has been invaluable to us. We let our property out, out of area with another agent, and ended up with some very difficult tenants who caused us a lot of problems. We were struggling to find the information we needed, being first time landlords and turned to Brock Taylor where Suzanna went above and beyond to help us, providing us with advice and information we needed to rectify our situation lawfully. She is very knowledgeable and personable and made us feel confident in tackling our problem, unlike the other agent we were letting through! I highly recommend Brock Taylor for lettings and especially Suzanna Harley. Thank you Suzanna for all your help and putting our trust back into letting agents.

Reply from agent

Marie, It's great to hear that we were able to help you to resolve the issues that you had experienced with another agent, and that we have managed to restore your trust in letting agents too! As a company we take great pride in the service that we offer and invest heavily in staff training to ensure that we provide a high level of personal service. We wish you every success in the future and thank you for taking the time to provide Brock Taylor with a fantastic 5 star review, from Peter, Suzanna & the whole team at Brock Taylor.

5.00 /5

We have rented two properties through Brock Taylor. All the staff there are very efficient and helpful and are very easy to communicate with. Suzanna, Terri and Iona have always been quick to respond to any issues. Suzanna helped us find our current home which are really pleased with. I would highly recommend them.

Reply from agent

Shelley, thank you for taking the time to provide Brock Taylor with a 5 star review, and in particular highlighting Suzanna, Iona & Terri for their efforts. We look forward to continue to be of assistance & to help you enjoy your home in the future. Thanks again, from Peter & the whole team at Brock Taylor.

5.00 /5

As a first time landlord, I was a bit lost as to how the whole process works and very nervous about it all. Suzanna Harley and Sam Ellis at Brock Taylor were great at not only talking me through the whole process and answering numerous questions I had, but the product available also makes it super simple without there being any hidden costs. Very grateful for all the support I had, and for finding me a tennant so quickly.

Reply from agent

Nicholas, thank you for providing feedback about your experience with Brock Taylor's lettings team, I am delighted to hear that you had such a positive experience. In addition, it's great that you have highlighted both Sam & Suzanna as being particularly helpful in providing information & finding a tenant for you. We look forward to our continued relationship in managing your property, from Peter, Suzanna, Sam & the whole team at Brock Taylor.

5.00 /5

First class service from Emily Lee and all the team. Attentive, efficient, professional and pleasant. She is a real pleasure to deal with.

Reply from agent

Edward, thank you for taking the time to provide Brock Taylor Horsham with a fantastic a 5 star review. It's always great to hear when we provide a high level of service, especially when someone leaves us such a positive review too! A big thank you from Peter, Emily & the whole team at Brock Taylor.

Contact details

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Address

2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12

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