I mostly dealt with Emily who was exceptional and everything you would want from an estate agent. Worked tireless hours to help me sell my house and I always felt I was her top priority. Her superb communication, including quick concise replies to emails was everything you would want and more from someone who has been entrusted to deal with what for many is the largest event in their lives.
Without a doubt Brock Taylor offer the best Customer Service in the Rentals sector in Horsham. Down to earth team who will go further than “the extra mile” to help. They understand their clients on an individual basis and have a solid interest in making things happen for them. Suzanna is a strong team leader and should be proud to have young Alex under her wings. Lucy is great with clients at viewings and always on time. My pet hate is when someone is showing you around and is more interested in what is going on on their phone (without making eye contact) like what some of the other Horsham agents practice. No phones in sight and an absolute pleasure to deal with. Keep it up- second time you have looked after me now!!! Cracking job guys. Thanks for everything.
Very helpful, friendly & professional service. Would definitely recommend.
brock Taylor was excellent had a great experience and all went very smoothly Suzanna Harley was great she let me know all the steps and kept me up to date of what was going to happen. now i am in one of their lets they always ensure any maintenance that needs doing is done straight away
Great service, attentive staff, Emily Lee has been extremely helpful.
I have been dealing with Emily Lee both for my property search and the ongoing process of purchase. She is a pleasure to deal with and understood my rather special requirements she is always polite and cheerful and keeps me updated.
Liam showed us around the property and was an excellent ambassador for Brock Taylor. Thank you for your help and professionalism.
Suzanna, Alex and Lucy are excellent Letting Agents, very diligent and professional and great to deal with - and as a landlord of over 30 years I have dealt with quite a few in my time ! So this is praise indeed.
Excellent service from the start to now. We were helped by Alex and Lucy who were both very professional and helpful every step of the way.
Very happy with our experience with Brock Taylor. Liam was always in communication with us and their longer opening hours throughout the week meant we could always get in touch when we wanted. A quick sale and efficient service.
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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No awards information available