I mostly dealt with Emily who was exceptional and everything you would want from an estate agent. Worked tireless hours to help me sell my house and I always felt I was her top priority. Her superb communication, including quick concise replies to emails was everything you would want and more from someone who has been entrusted to deal with what for many is the largest event in their lives.
Without a doubt Brock Taylor offer the best Customer Service in the Rentals sector in Horsham. Down to earth team who will go further than “the extra mile” to help. They understand their clients on an individual basis and have a solid interest in making things happen for them. Suzanna is a strong team leader and should be proud to have young Alex under her wings. Lucy is great with clients at viewings and always on time. My pet hate is when someone is showing you around and is more interested in what is going on on their phone (without making eye contact) like what some of the other Horsham agents practice. No phones in sight and an absolute pleasure to deal with. Keep it up- second time you have looked after me now!!! Cracking job guys. Thanks for everything.
Very helpful, friendly & professional service. Would definitely recommend.
brock Taylor was excellent had a great experience and all went very smoothly Suzanna Harley was great she let me know all the steps and kept me up to date of what was going to happen. now i am in one of their lets they always ensure any maintenance that needs doing is done straight away
Great service, attentive staff, Emily Lee has been extremely helpful.
Liam showed us around the property and was an excellent ambassador for Brock Taylor. Thank you for your help and professionalism.
Excellent service from the start to now. We were helped by Alex and Lucy who were both very professional and helpful every step of the way.
I can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging market they have always kept me informed of the latest developements, including every viewing and its subsequent feedback. I have mainly dealt with Emily, although this applies to the other agents who have been involved in the sale of the property; one is always made to feel that at the point of contact you are a valued client who deserves their advice and expertise during what is a challenging and often frustrating process.
After buying my house locally with David's help. He is a true professional. They offer an amazing service at very reasonable rates. They don't exaggerate or promise things they can't deliver and certainlypull their finger out! They are endlessly decent and fun to deal with and you never worry about their integrity. They have a good network of other services and really help out if you get stuck. If you are only going to ring one agent these are the people to ensure you keep your sanity and get a great service!
Very happy with our experience with Brock Taylor. Liam was always in communication with us and their longer opening hours throughout the week meant we could always get in touch when we wanted. A quick sale and efficient service.
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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No marketing information available
No awards information available