Given the constraints placed on the whole process of buying and selling during the COVID crisis, Brock Taylor (Horsham) certainly delivered! They adapted their processes to ensure that sales progression was driven and delivered through a single point of contact. In our case, the contact was Emily Lee, who proved both dogged and tenacious in liaising with all the parties involved to get the sale completed. We were especially happy and reassured by the regular updates on progress we received and were made to feel like valued clients. Thanks, Emily.

(I cannot speak about value as I will be a tenant in property that has been purchased for me). However, I have been treated with much kindnes, respect and diligence by Emily Lee since the first viewing of the property 6 months ago. The sale proved to be an awkward one, hence the longevity of the process, but throughout it all Emily was patient and caring and kept me updated throughout. I really appreciated her thoughtfulness and reliability. As well as providing the usual service, Emily thought of every practical thing to assist me. For example, she prepared a video of the property so that I could keep it to hand when considering how to place furniture etc. Emily negotiated an original plan to extend the lease of the first property I viewed but sadly their were other reasons why the property was not chosen. If involved in the purchase of property again, I would seek out Brock Taylor first because of the friendly and helpful way I was served. Thank you Brock Taylor.

Not having had the best of experiences at the beginning, our house sale was taken on by Emily Lee and we have nothing but praise for how it has since been handled. Emily has dealt with the marketing, viewings, all of the interest from prospective buyers etc and she has kept us updated all the way along and this has meant several times daily. Emily has acted in a professional and efficient manner at all times and has given us great advice to enable us to make an informed decision. She has worked tirelessly on our behalf and we are 100% satisfied with the outcome achieved.

Leanne was amazing throughout our sale,we hit many bumps in the road trying to move things forward, which at times was extremely stressful, Leanne went over and above to help, she maintained contact between all parties to keep the sale process moving, absolutely outstanding service, thank you so much Leanne

We experienced a very high quality experience with Emily Lee of Brock Taylor. She showed round a number of properties and and was responsive to our questions and negotiated well with the seller. This was a highly professional experience and we have problem recommending her and Brock Taylor as Estate Agents. Thank you. The experience was good value.

Excellent service. Hannah was very attentive, meticulous and helpful. Would highly recommend.

Emily Lee was absolutely amazing from the very first phone call right the way through the whole process. Emily kept us in the loop throughout the whole process and went above and beyond with helping us.

Emily took care of the sale very professionally. The market was tough but she kept me updated regularly with viewings and feedback and got to the sale eventually. My property was selling during a challenging time but Emily made it as stress free as possible. Thank you for your hard work

Emily was fantastic during the entire process of purchasing my first home. Easily contactable and prompt with any queries I had, which made any issues that arose far less stressful. Professional and incredibly helpful service throughout all stages of the purchase, I couldn’t recommend any higher.

With any interaction with Emily at Brock Taylor she is responsive, efficient and friendly. Clearly keeps great records of previous conversations and generally very very helpful.