We had an excellent experience with Brock Taylor whilst buying our first home together. From the moment we put in our offer, the staff at Brock Taylor were extremely helpful with letting us know updates and keeping us in the loop, which was exactly what we needed. Throughout the conveyancing process, Emily Lee took ownership of progressing the sale and was extremely efficient, replying to emails immediately and providing excellent reassurance and updates. She chased solicitors when there wasn’t much movement or when I wasn’t getting a response to my queries and managed to get things over the line in time for our completion deadline. Without her, I don’t think we would have done! We felt that the work Emily put in to progress the sale was professional, friendly and was the one thing that made us feel relaxed during a very stressful time! Thank you so much for your help, understanding and kindness in getting us our first home together! Sometimes all it takes is just a friendly email back when you feel like no one is listening. Emily definitely listened! Thank you!PositiveResponsiveness, Quality, Professionalism

We are in the process of looking to buy a house and from our first phone call to Brock Taylor to date we have been really impressed with their service and approach. The majority of our interactions and viewings have been with Emily, who is a joy! She's professional, but at the same time warm and genuine and is extremely helpful, always following up promptly with any enquiries we've put forward. She goes above and beyond and we actually request her for all of our viewings now and only wish that there were more agents like her. We'd also like to give Laura who is a weekend assistant a thumbs up, we've spoken to her a few times now and she has always been extremely friendly and efficient.PositiveResponsiveness, Professionalism

Brock Taylor were excellent to work with while we were selling our house. They listened to our views on the pricing and marketing of our house, took great photos and a 360 video, and communicated well before and after each viewing. We particularly thank Suzanna who took the time to familiarise herself with the house before the initial viewings and who remembered many details about the house to pass onto prospective buyers. Thanks also to Sam in sales and Leanne in sales progression for all their hard work.PositiveResponsiveness, Quality, Professionalism

I have nothing but praise for the service I have received from Brock Taylor. Right from my original valuation through to sale. Emily has been my main point of contact, she has been informative, friendly and kept in touch regularly. I really felt like she loved my property as much as me, which when selling a property you can't ask for more. I would recommend Emily and Brock Taylor to anyone. I can't speak of them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Excellent service from everyone I dealt with at Brock Taylor. A friendly and extremely professional service from valuation through to completion.

Excellent local estate agents. Sale was professionally conducted by Liam. Emily and Leanne are dedicated to chasing it through to completion and did an excellent job in very difficult circumstances reducing the stress all round. A friendly and responsive company!