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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I recently used this letting agency as a landlord and can only comment the staff (Alex, Suzanna and Teri) for their incredible support of their very professional approach. They are amazing and being a new landlord have led me through the process. Many congratulations to all of the letting team. You deserve kudos, top job, well done guys.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Geoff - it's great to hear that yo had a very positive experience with the letting team at Brock Taylor - they have an excellent reputation and always work hard to provide a top-rated service. Thank you very much from Peter, Suzanna, Terri, Alex & the whole team at Brock Taylor.

5.00 /5

From the moment we made contact with Brock Taylor we were looked after. Very professional and definitely made living in Horsham stress free. Always on hand and quick to act. Have had to head back to Ireland for a few months but will be contacting them upon our return.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Laura, thank you for the excellent 5 star review of the service that the team at Brock Taylor Horsham have provided. We really appreciate you endorsing our service and look forward to being able to help yo again when you are ready to move in the future! Thanks again, from peter & the whole team at Brock Taylor

5.00 /5

Emily’s attitude was positive and enthusiastic right from the start. Great to have someone doing their best for you but also giving you your own space to process your thoughts. Highly recommend Emily and the Brock Taylor sales team!PositiveProfessionalism

Reply from agent

Marion, thank you for taking the time to provide Emily and the team at Brock Taylor with a lovely review - we really appreciate it!

5.00 /5

Liam at Brock Taylor took on our property after it being taken off the market by Hamptons. He arranged the professional images quickly and no later than a day of being on the market the property had 3 viewings booked! 1 of which made an offer. We also bought the property we are moving to through Liam. We can't fault his professional & friendly attitude, we wouldn't hesitate you go straight back to him/them when we sell next!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Patrick - it's always great to celebrate success - but even sweeter when it's when another agent has failed first! ;-) We are delighted that we quickly managed to introduce a buyer to your property & also that we helped you to find your new home too! A big thank yo & good luck in the future from Peter, Liam & the whole team at Brock Taylor.

5.00 /5

From a Landlord prospective, Brock Taylor has provided an excellent service in renting out our property. Professional products and services, at a competitive price, clearly explained and a very quick response to all queries and resolving problems. What more can you ask for? I would happily recommend them as a Letting agent.PositiveResponsiveness, Professionalism, Value

Reply from agent

Dear Jon - thank you for taking the time to provide the lettings team at Brock Taylor with such a positive 5 star review. We always aim to provide a high level of service so its always great to have it confirmed by our clients. Also delighted to hear that you'd recommend us too - from Peter, Suzanna, Alex & the whole team at Brock Taylor.

5.00 /5

Given the constraints placed on the whole process of buying and selling during the COVID crisis, Brock Taylor (Horsham) certainly delivered! They adapted their processes to ensure that sales progression was driven and delivered through a single point of contact. In our case, the contact was Emily Lee, who proved both dogged and tenacious in liaising with all the parties involved to get the sale completed. We were especially happy and reassured by the regular updates on progress we received and were made to feel like valued clients. Thanks, Emily.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Rod - thank you for the kind & expensive 5 star review of the service you received from Emily & Brock Taylor Horsham. We really appreciate you taking the time to provide such a detailed overview of your experience with Brock Taylor and wish you every success in the future, from peter, Emily & the whole team at Brock Taylor.

5.00 /5

(I cannot speak about value as I will be a tenant in property that has been purchased for me). However, I have been treated with much kindnes, respect and diligence by Emily Lee since the first viewing of the property 6 months ago. The sale proved to be an awkward one, hence the longevity of the process, but throughout it all Emily was patient and caring and kept me updated throughout. I really appreciated her thoughtfulness and reliability. As well as providing the usual service, Emily thought of every practical thing to assist me. For example, she prepared a video of the property so that I could keep it to hand when considering how to place furniture etc. Emily negotiated an original plan to extend the lease of the first property I viewed but sadly their were other reasons why the property was not chosen. If involved in the purchase of property again, I would seek out Brock Taylor first because of the friendly and helpful way I was served. Thank you Brock Taylor.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Linda - thank you for providing such a lovely review of your experience with Emily & the team at Brock Taylor. It's always nice to get feedback, but particularly when it is so detailed and positive. Thank you very much from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I have worked with Brock Taylor on buying my first home and now selling that first home. It has been a truly pleasant and extremely productive experience. Emily Lee in particular has been fantastic! I would recommend Brock Taylor to anyone and will be using them without hesitation in the future.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Harry, thank you for taking the time to provide Emily & the team at Brock Taylor, with a fantastic 5 star review and endorsement of the service you received from the team. We are delighted that, having bought through us, that you then sold through us too, and hope that we'll help you again, in the future when you're ready to make your next move up the ladder! Thanks again from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

We rented a property through Brock Taylor and throughout our tenancy we found them to always be professional, friendly, knowledgeable, courteous and efficient. The whole team are a real credit to their organisation. Our own personal super-star was Terri Brand. She went above and beyond what she needed to do to ensure that the end of our tenancy took a smooth path. Thank you to all of the Brock Taylor staff!PositiveResponsiveness, Professionalism

Reply from agent

Hi Huw, that's a great review of the service you received from Brock Taylor - thanks for taking the time to leave us with a fabulous 5 star review! Its great to hear that Terri & the team went the extra mile for you from Peter, Terri & the whole team at Brock Taylor.

5.00 /5

We recently moved into our first home having initially placed our offer on a property 13 months ago. Although our journey has been bumpy (not due to Brock Taylor, but as a result of other peoples' situations as a result of the pandemic), Brock Taylor have guided us through the process and made it as smooth as they could. Leanne has been our main contact throughout this process, she has been excellent. She's regularly kept us updated with any progress, and has helped us with getting all the solicitors to talk to one another and us. Josh has stepped in when Leanne has been on leave, so even if she wasn't in the office we knew we'd be notified of any progress the chain made.PositiveResponsiveness, Professionalism

Reply from agent

Katie, it's great to hear that in spite of the pandemic the team at Brock Taylor provided you with a 5 star service and kept you fully updated throughout the whole moving process. We really appreciate you taking the time to provide us with a 5 star review, from Peter, Josh, Leanne & the whole team at Brock Taylor.

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Address

2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12

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