Would definitely not recommend jnp based on our recent personal experience. Formal complaint made and no reply after two weeks. A once local company who cared about their reputation, today this is not the case which is very sad indeed

I've been a landlord for 20 years.Then I had the misfortune to rent via jnp for the last 2 years and I can honestly say they are the worst agent I've ever come across; they don't return calls, they don't support when things go wrong, honestly a total shambles

We completed a job for Jnp which has been 4 months and still no payment

I would give them 0 stars if I could. The worst agency ever!!! They make you waste your time! If anyone is really interested in buying a property, please do not use them.

They never pick up the phone when you have an issue or want a house viewing ! I called about 6 times 2 days in a row and no one picks up the phone. Worst agency ever, wouldn't recommend to anyone. Avoid like the plague.

Moved out of property on 27th of December. Havent received any communication regarding to my deposit and when I called them Ive been ignored. Poor phone communication and they dont respond to any emails. I do not recommend it to anyone. During tenancy also had issues with contacting anyone from property management.

Had a horrible experience with them while looking for properties to let in High Wycombe. They never call you up or even reply on email to any of your queries . Called them multiple times asking for a viewing date and each time they confirmed they will send an email confirmation but never did. Had other 3 appointments lined up for apartments I was interested in and all of them were cancelled abruptly. I had heard good things about them and went to them first . Would not recommend to anyone going ahead .

Unfortunately I didn’t receive a very good service from JNP lettings department. I had to chase countless times regarding an offer when it turns out there had been a response sitting in their inbox for a few days. I then had a very rude and sharp person on the phone ringing me back with very few details regarding the offer. I then followed up asking them to call me with why the landlord had said a certain thing and over 24 hours later I am yet to hear from them. The tone of voice from the lettings agent was rude and unacceptable. I won’t be trying to view any of their properties again.