I Tasked Louise and Alex in selling my house that i had not been able to sell for 5 years after using Online Agents, and Most of the Local Agents in Hartlepool. They listned to me from the Outset with the reasons why my house was not Selling (Long Standing, Historic Construciton Problems) and put a plan in to place not to waste my time anymore but also the prospective buyers time, we were all on the same page. which really helped from day 1. Within a matter of weeks, i had quite a few really good viewings, then finally we got the correct buyer, who was fully informed by Alex and Louise with all the Hoops that you would have to Jump through in order to buy a house With Unity 2 Contruction and what it would entail. This did not scare my buyer like the previsous attempts over the years they helped every step of the way. Everything has went sooo smooth and very Very quickly that myself and my buyer have been very impressed by the whole process from start to finish. Thank You Castledene for Doing what all the other agents throught was impossible by simply just listening and taking on the challenge, if i could put 10 stars i would Its been an absolute Pleasure .

I had a dream but needed a network of people to help me fulfil it - then God blessed me with Louise Wray! To be able to let go of a very secure and lucrative income and go full time in my dream job of helping people heal I wanted to build a small portfolio of good quality buy to lets and have a team on hand to run them. Louise and her team have literally been the facilitators to my dream from speccing potential through to arranging tenants and all the legal boring stuff. This month I achieved this goal in a little under 2 years!! Without Louise and Castledene "going the extra mile" it would probably still be merely a dream! Thank you is not enough Louise !

Charlotte Butler at the HARTLEPOOL Branch is excellent she sold a house for me that was particularly difficult to complete on & she never gave up Chasing the Buyer & Solicitors every day until it finally went through. I have NEVER had an estate agent like her in over 50 years so pleasent & Nothing too much trouble .Keeping me updated constantly over 5 months of a difficult sale . I will definately be using her for other houses myself & family own.

I have spoken with Charlotte multiple times about looking into a couple of properties. She has been so helpful and answered all my questions and concerns about getting onto the property ladder. Really patient and kind and gave me so much helpful information. Thank you!

Rental enquiry. I spoke to Charlotte who was very helpful informing me of the range of properties available in my search area. She was very pleasant to talk to and if I take things further I would not hesitate to contact her again.

Outstanding service, friendly and knowledgeable. From my initial enquiry to view a property, Sam was very helpful and this continued with Simon being knowledgeable and again helpful when showing us the house. Nothing is too much trouble for any of the team in Hartlepool. Alex,Charlotte,Simon and Sam are fantastic

Hello to all that's helped with the house purchase especially to Charlotte who has worked so hard for us to get the house. Brilliant service from start to finish really enjoyed working with you to make it all possible. Kind regards Phil and Chris

these staff are absolutely amazing. should be so proud and cheerful of themselfs. the service is outstandingly great friendly staff members. sam. charlote christine. anya positive feedback all the way through they help people alot just be calm proud to have these wonderful people working here at castledene outstanding. service amazing manageres are also getting great credit feedback for helping my friend

Outstanding service, friendly and knowledgeable. From my initial enquiry to view a property, Sam was very helpful and this continued with Simon being knowledgeable and again helpful when showing us the house. Nothing is too much trouble for any of the team in Hartlepool. Alex,Charlotte,Simon and Sam are fantastic

Fantastic experience from start to finish. Wanted a quick sale due to moving away, but at the same time I wanted a decent profit for my house I bought 5 years ago. Alex was so understanding and supportive during the whole process. He managed to get me over 10% profit within weeks. If I ever want to buy another house in the local area I will 100% use Alex and his team.