Recently called up with some questions regarding a few properties, and the guy I got through to, ben, was extremely helpful with everything.

Called recently to enquire about letting some properties. Ben was so helpful and had some great advice for current situation. Would highly recommend this estate agents. Thank you

Lovely staff and very helpful, special thank you to Ben who showed me around a house today and answered all my random questions. He was very knowledgeable and friendly

very helpful estate agent Charlotte helped me get good deal on buying a property would recommend

We have experienced professionalism and helpfulness in our dealings with Castledene Sales & Lettings. Charlotte met us at the property and she was really friendly and warm. Sam has been a great support too! During the more recent stages of our rental we have been dealing with the team incorporating Louise, Lizzie & Abbey. I would particularly like to shout out Abbey, who has been extremely supportive, despite all of the delays from our side. I would strongly recommend this organisation to anyone who is looking to rent or buy.

Dear Castledene Great start to my mum's new flat. The service you provide for my mam has been excellent - the types of enquiries you've made to help have been great. You have a lovely property. Please take some time to look into tenants who have left a property to check if their rubbish bin is part of a neighbour's responsibility or by yourselves as my mam has noticed this the last few days and is now worried about certain pests. The rent net is correct as at 4 November 2022. They're was a delay on the first payment but that has been sorted now. The energy company British gas need to be aware that my mam was not in the property at the time of the billl that was sent out to her. A few things to mention: My mam struggles to get down the steps outside the building and has to hold onto my arm for support. The metre cupboard is missing a key and also for the outside gas metre cupboard Only had a few problems with woodlice which could have been connection to the rubbish bins situated out the back. Many thanks Stewart and Anna

Charlotte Butler at the HARTLEPOOL Branch is excellent she sold a house for me that was particularly difficult to complete on & she never gave up Chasing the Buyer & Solicitors every day until it finally went through. I have NEVER had an estate agent like her in over 50 years so pleasent & Nothing too much trouble .Keeping me updated constantly over 5 months of a difficult sale . I will definately be using her for other houses myself & family own.

Hello to all that's helped with the house purchase especially to Charlotte who has worked so hard for us to get the house. Brilliant service from start to finish really enjoyed working with you to make it all possible. Kind regards Phil and Chris

these staff are absolutely amazing. should be so proud and cheerful of themselfs. the service is outstandingly great friendly staff members. sam. charlote christine. anya positive feedback all the way through they help people alot just be calm proud to have these wonderful people working here at castledene outstanding. service amazing manageres are also getting great credit feedback for helping my friend

I cannot praise Castledene enough for the brilliant service. They helped sell our mams bungalow when she moved into a care home. They were understanding as it was our family home and it was upsetting to see it go. Alex & Charlotte kept us informed throughout the sale, and nothing was too much trouble for them. So impressed with them 100%