Amazing customer service from Louise and Alex, with regular contact and progress updates.

Louise at the hartlepool branch has been amazing with our move in process and has done everything to help us.

Great customer service, Alex was very professional and helped me out no matter what I asked. Felt like I was talking to a friend not a member of staff.PositiveResponsiveness, Quality, Professionalism, Value

Alex was brilliant and helpful. He was very knowledgeable about the local area and the properties available to me. Highly recommend.PositiveProfessionalism

Alex was absolute fantastic in the sale of my property. The team at Castledene were able to sell my property where other estate agents in the area couldn’t.

Absolutely blown away by the efficiency of Louise at Castledene Hartlepool. After bringing a long standing family friend back to the town - Louise was able to get the wheels in motion to begin to get himself settled back into life in Hartlepool again. Thanks for all your support Louise - it’s greatly appreciated !!

I spoke to Alex to arrange a few viewings, he was fantastic at getting me booked in around my other appointments and answered all of my questions and concerns promptly. Very happy with the service I received. Thank you! :)

Very pleased! Alex Matis has been extremely helpful and professional. He has helped my partner find his first flat to rent and has checked in with us regularly with updates and offered guidance whenever needed. We really appreciated that he wasn’t too pushy when viewing. Well done Alex - great service!

Always get back to you always nice staff and very polite

Jo is simply excellent, very responsive and efficient. Nothing is too much trouble.PositiveProfessionalism