Lovelle - Gainsborough
Lovelle - Gainsborough
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3.00 /5
It's not got a lot of choice at the moment, but the staff are always helpful.and friendly.
3.00 /5
2.00 /5
24.04.2023
My dealings with Lovelle's were absolutely fine through-out the whole process, very happy with how they took pictures and the listing online however on moving day me and my partner felt very pressured to move under almost impossible time scales and were told false information about the buyers wanting to be in and not being happy when this was not the case.
review by Nicholas Leadley
24.04.2023
1.00 /5
Where to start. Read other trust pilot and Google reviews. Lovelle's Gainsborough have a habit of fabricating other buyers and bids. Weren't prepared to provide redacted proof of other bids even after sale agreed (which doesnt affect gdpr and can reasonably be done). Raised price slightly and miraculously the other buyer disappeared, no mention of checking any other competing offers or if the other buyer wished to respond etc. Clear dishonest estate agent tactic. Not the only one who has experienced this. Constantly messed around throughout the process, they then informed me it had to go through auction after the sale was agreed and at no point before was this mentioned, even though the auction t's and c's did not apply to me as I had viewed the property prior to the auction and only contacted the estate agency. Agreed to this anyway as after standing my ground again miraculously the auctioneer informed me he could "manipulate" the t's and c's of the sale to suit us even though this was just saying more money for the seller. Worst experience of estate agent from start to finish. Instead of trying to help both parties come to resolution they just insist that the greedy seller has given them instructions so there's nothing they can do. After the seller has had a year of trying to sell the house, she has now had 2 sales fall through and constant relisting of the property because she expects everything on her terms the same as lovelle's. When will they learn. Appalling.
1.00 /5
Showed interest in a property for sale, with board outside only after we put a bid in we were told it was auction of which lovelle agency pocketed 5k through their auction front Patinsons. No way will I accept a change to auction again like this it is not the behaviour one expects. Very poor. Having reviewed the response from lovelle director i can now confirm that the 5000 pound plus 1000 pound vat were real as shown on the invoice sent to me and copied to them by their pattinsons colleagues. However if this is incorrect as they say send the money back to me. Their brochure and listing mention nothing about auction neither does it inform of potential extra fees. Only in their contract received after our bid shows this . The orginal bid was outbid by 500.00 i asked where did this bid come from the answer was from another site. Which I found spurious. Not enough transparency. When i stated that if by 12noon on day of close our bid was not accepted or outbid we would not bid again. Full stop . The mysterious counter bidder suddenly vanished. Again warning bells. Their auction process is not for me it rings to many warning bells. Not enough transparency. Further to this the property transaction was lacking a document to make it a clean sale. So how can you sell a property which is not in a package ready to be sold if it was an oversight, why? This reeks of amatuerism if not bad practice. Further to Lovelles response of using my email to Bayley dated at a very early stage, in the process and was pre the problems that were realised using this email as a form of defence is a very poor and now i realise typical form by Lovelles response to a credible complaint.
1.00 /5
Submitted a pre application form which said I'd be contacted. Few days passed and I called, and was then sent another form, that I completed, and told I'd be contacted. Never was. All round waste of time!
1.00 /5
1.00 /5
31.12.2021
Wouldn’t recommend at all! Poor service as a landlord during our contract with them and now after trying to request paperwork which the Manager Sarah has confirm via telephone was “never sent” the company are trying to charge us £100! I have rang 2 other Lovelles branch’s and they don’t have a fixed price for this so it’s clearly Gainsborough taking advantage and trying to make yet more money out of people! Any landlords looking to rent I highly recommend Martin and Co - proper estate agency - professional and helpful!
review by Gemma Walsh
31.12.2021
1.00 /5
Put an offer in on a lovely property, completely kept out the loop, felt like an inconvenience when I called about the four day waiting on an offer we had put in, no emails, no phonecalls to explain why we were waiting so long.NegativeResponsiveness, Quality
1.00 /5
Contact details
Sales Phone:
Opening hours
Monday-Friday: 09:00 - 17:00
Saturday: 09:00 - 14:00
Address
Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT, UK, DN21
Our team
Gainsborough Office
No memberships information available
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
No memberships information available
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure