Dear Victoria, We are very sorry for the delay in responding to your review, however we have taken some time to investigate this matter thoroughly. We are sorry to hear that you are disappointed in our service and communication. After further investigation we have found that there had been no viewings arranged on this property because of ongoing works. Georgia the Tenancy Manager tried to call you and email you on the 27th May in order to discuss this further with you. The number we have been given for you is a digit short so i feel this is why we may be unable to get through to you. If you would like to contact us to discuss this further then please so feel free to call us. Again, we are sorry you feel this way.