We had some damage in our flat, we called Umega and they fixed it really quick (3 days). Ryan, the engineer, who did the work is a pro and really friendly, talking us through the how and what so we knew what to expect! A job well done!
Umega have always provided an efficient, reliable and friendly service. Having them on the doorstep of my Quartermile flat means that any issues that may arise can be swiftly dealt with. As a landlord I wholeheartedly recommend them.
The very best lettings agency. Renting with Umega has been so so easy, the team get things arranged and sorted super quick and the systems are set up to make it as easy as possible for everyone. I couldn't imagine a better service!
Umega has been managing our properties for years. All of their staffs have been working very professionally, they are polite. They upgraded their services over years. Always fast respond over email or phone. It’s a pleasure to work with Umega.
Umega have been amazing helping myself and my partner get our first property together. The application process and arranging viewings, paperwork etc was all so straightforward. All staff have been so friendly and more than helpful as well
The Umega team was great. Rebecca was great during the application process, and Gemma was invaluable while going through the referencing and finalizing the lease. I had some delays due to my visa, but Gemma put in a lot of work to help me secure my flat, consistently communicating with the landlord and being transparent throughout the whole process. I would highly recommend Umega.
Umega were both pleasant and professional in our dealings with them. They were in contact often in the days leading up to our house move to ensure we were best prepared. I also found there internal invoice/ rent system very useful also. Overall, we are very happy with our customer service and more importantly, the property in which we decided to rent. Additional thank you to Gemma Kenny & Maryanne Drysdale for their support.
We have had the services of Umega to let our flat for a number of years and we cannot commend them highly enough. Very efficient, friendly, always on top of all the regulations and certificates, always obtained good tenants for us and provided a very helpful summary each year of income and expenses for our tax return. Very good
So far, our experience with Umega has been as private landlords of our small flat which we lovingly renovated ourselves over a 5-year period. It means a lot to us to let our flat through an Agent that appreciates this so that we secure tenants who also appreciate the space & effort invested in our home. Umega have a flexible approach, supporting us to connect with tenants personally & through them when appropriate & have managed communication between us consistently. The team we have contact with have been very amenable & pleasant to work with, communicating with us in a timely way around the things that have been important to us.
We have a flat we have rented out through Umega for the past 3 years. We have been extremely happy with th service provided. Communication has always been great and clear. Issues with the flat's maintenance have been dealt with promptly and efficiently. During Covid, when it was difficult to rent the flat, Umega worked hard to ensure we had tenants in the property. All in all, we have been impressed and will return again when we need to rent the flat in the future. Thank you!
Unknown
Unknown
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3