Francesca from the new tenancy team was very professional and helpful in assisting us securing the flat. David, their maintenance person, did a great job when his skills where needed.

I contacted Umega regarding a property me and my family wanted to rent for a short move to Edinburgh. My inquiry was handled by Krystian Kawecki. He was extremely helpful and polite! He was always available and responded quickly to any questions that I had. I am very satisfied with the way that he and the Umega team handled my case, even though at the end, for purely personal reasons, I did not rent an apartment through them. The only negative comment that I have for Umega, which to be fair applies to almost all UK renting agencies that I contacted, is that in order to apply for a property, one must prepay a significant amount, usually equal to one month's rent, with the possibility that the application will be rejected. However, to the credit of Umega, my deposit was quickly and without delays returned.

Umega have been a pleasure to work with, speed of service is at the heart of how Umega operate so receiving a quick and efficient service from a friendly face is exactly what you get. My primary contact Simon Douglas is always super responsive and helpful in finding a solution to any issues that we're experiencing. Would TRULY recommend!

Rented a property with them for one year in Edinburgh. Had to contact them on multiple occasions due to maintenance issues, every single time they took actions immediately. Responded to any other emails asap, highly recommended

Umega has been taking care of our flat for more than 2 years now. Really good letting agency.

One of the best letting agency I have ever dealt with. Excellent service and Response time is super quick. Rebecca 1 and Rebecca 2 sorry I don’t know the last name but were extremely responsive and professional. Lastly I would like to mention Maryanne who finalised the application and made sure everything was on time. The whole process was done within a week without any hassle so thank you again it was a pleasure dealing with you guys Keep up the good work 👍🏼

Umega are an outstanding letting agent, nothing is too much trouble and they always communicate promptly and effectively. It has been a pleasure working with Flora, Gemma and the rest of the team.

So impressed with the communication we have had with Umega throughout the process of renting with them. They have kept us informed and everything has been done really quickly.

I really wish, that I were able to give more than 5 stars to UMEGA. We purchased our Buy-To-Let property in Edinburgh, as the property was under DJ Alexander we decided to stay on the contract for a bit longer and eventually moved last month. In fact, we paid DJ's for the rest of the year to break the contract and to get RID of them. From the very first day, Erin / Clarie and the Upod3 team have been very communicative and prompt, something DJ's could never provide. Soon after the takeover, it was brought to our attention that the tenants had been chasing DJ's to get some basic repair work done but their requests were ignored for several weeks. This was looked into without delay by UMEGA. We love the customer portal that UMEGA is using, not only does it allow the tenant to raise an issue quickly but also notifies us with relevant pictures and references. We can then decide to request for further quotes or to approve the request. As soon as the issue is closed we then get a notification - Its definitely 21st century at UMEGA, something we never experienced at DJ's as well. Recently, we have received the comments from our tenants, mentioning how happy they were, just in the very first month of the agent transfer from DJ's. As landlord, all we wanted from a letting agent was peace of mind and effective service and thanks for UMEGA for meeting our expectations. Overall - EXCELLENT JOB.. They are definitely the future of how letting agents should work. Great JOB guys !!

We signed up with Umega Lettings in the middle of lockdown. Their excellently team, especially Emma, were able to steer us through the whole process of preparing the flat for rental, marketing and finding a tenant in just a matter of weeks! This company provides a highly efficient and professional service. They made what could have been a highly stressful experience in challenging times so straightforward. Thank you.