Having heard so many positive reviews of Umega, I decided to look for a rental flat with them. After being offered a flat, loads of technical issues came along the way due to the varying policies of other letting agencies, almost resulting in the withdrawal of the offer. After informing the negotiating team about my sticky situation, I expected a complete withdrawal of my application. However, to my disbelief, they went above and beyond to negotiate with the landlord to secure the flat my partner, and I wanted! I am incredibly grateful to the team for all their hard work and for making the entire process feel more personal than just another "client", especially to Rebecca Fenwick, who constantly reassured me throughout the process and went beyond her duty to help us secure the flat. I 110% would recommend Umega if you are looking for an agency that is personal, responsive and trustable. The overall experience was better than expected from start to end!
Excellent experience over many years as a landlord letting with Umega. Reasonable rates and efficient service. My current property manager Shona is responsive, friendly and helpful building excellent relationships with both tenant and landlord
I contacted Umega about our property that we wanted to rent out as we were moving abroad and didn't want to leave the property unoccupied. When I was starting this journey, I was very confused as to how it would go. But Kim and later Alex guided me so well even when I was abroad on duty travel. Their communication was impeccable. It made me feel very much at ease and when the house went to market I could not believe it. All the cobwebs that I was visualizing in my head as bottlenecks were all cleared by Kim and Alex. What a professional team they are. Thank you for all the guidance. I shall remember you for ages to come and I am delighted to be part of the Umega family of clients.
From a landlord perspective, it has been a very good experience to date. Felt like a more modern approach compared to other agents we have used. They assisted with all required docs, certificates, painting and general DIY. Staff very responsive and proactive. Would recommend.
Excellent services by Umega lettings. I got a flat at 24 Downfield place on reasonable monthly rent. I am so thankful to team Umega.
Just sold our house using Umega. Natasha was fantastic in organising everything. A real, stress free process. Would highly recommend.
I am renting out our flat through UMEGA and have had excellent and efficient service and support from this company. Everyone I have dealt with has been friendly and professional. I highly recommend UMEGA both for tenants and for landlords.
As tenants, Umega always respond quickly to our requests and send out their maintenance team within a few days to fix anything. The online repairs system is a little glitchy but the guys always great.
The Umega Team are truely excellent and were a total joy to work with right through the letting process. Thank you so much to all involved.
Letting our flat has been a really straightforward process. Rebecca has kept us up to date along the way and helped with any queries. Very efficient, professional service!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3