We have a flat we have rented out through Umega for the past 3 years. We have been extremely happy with th service provided. Communication has always been great and clear. Issues with the flat's maintenance have been dealt with promptly and efficiently. During Covid, when it was difficult to rent the flat, Umega worked hard to ensure we had tenants in the property. All in all, we have been impressed and will return again when we need to rent the flat in the future. Thank you!
My wife and I decided to rent out our flat after moving to a new house. The flat needed extensive renovation including rewiring, decorating and new flooring. In addition we had other work to do to such as upgrading furniture coverings. This took a long time partly because of the amount of work but also because of delays due to Covid. Umega were always there to guide and recommend as well as book appropriate services, we were of course free to go elsewhere if we wished. Natasha looked after us for most of the time with great expertise, never trying to hurry us. The flat was then advertised without delay and we had tenants in place quickly. It is early days but so far everything has gone very smoothly (deposit collected by Umega, first rental payment processed quickly) and we fully expect that to continue.
5 years ago Umega assisted us in letting out our apartment and following that managed the tenancy for us. We just had a change of tenant and are very pleased with the way Umega handled all aspects from clearing and cleaning up after the previous tenant left, did the necessary repairs then handed over to their letting department to secure new tenant for us. The letting department immediately set to work and got us new tenant in less than a month. All paperwork were done quickly before handing back to their property management team to resume managing our new tenancy. We are very happy with Umega’s professionalism and speed at getting things done and highly recommend them to anyone who are looking for someone to manage their properties. A big Thank You to Georgia Oritsemeyiwa from Upod1, Rebecca Fenwick and Gemma Kenny from Letting, and Isla Gumley and Lucy Farrell from Accounts. - Monica Lee & Su Yin Chan April 2022
I have used Umega now for over ten years as a landlord. I have found their service faultless. What a delightful and efficient team they are! The team continue to delight me with their helpfulness, diligence and good nature, especially in these seriously difficult times. I can sleep easily in my bed, knowing that Umega is in full control of everything to do it’s our flats.PositiveResponsiveness, Quality, Professionalism, Value
Great, knowledgeable, and timely service. Very helpful, welcoming and friendly staff - Rebecca given me great service in getting new tenants. Prompt reply to communications. Good value for money. I can thoroughly recommend Umega Lettings.
I am so happy that I am starting my tenancy with Umega. Lucy was very diligent and always quick to attend to my queries. I trust I won’t have any issues with them.
Umega has been been great during our tenancy. They've been efficient, helpful and always with a smile. I'd definitely recommend this letting agency.
The process of applying for a flat to rent, especially during a lockdown, was simple and easy! Maryanne was extremely helpful and answered any questions we had concerning the process or the flat. It was easy to get in touch with Umega and the measures put in place to follow Covid guidelines did not remove from the excitement of getting a new flat. Thank you☺️
Abi is the best! I cannot rate Umega highly enough. They’ve been exceptionally helpful even before we agreed the property management. They’ve given me advice on which property to buy, valuation for rent and now they manage my property in the most exceptionally professional and swift manner. Abi in particular is mega swift with her actions and responses! Absolutely super management!
I use Umega to manage my Edinburgh property portfolio. Umega really are 5-stars - I don't even have to think about the properties. Editing the review one year on; still the same, or maybe even better! Editing the review again months later; still 5 stars, great team, well run. Update: Just had maintenance done by Umega's Gaspar Garcia at short notice between lets to work around covid regulations. Great work, thanks Umega and Gaspar, flat now being re-let. Editing the review again. Umega have let the property out in December during lockdown! That's good work. Editing the review again+again, Rebecca and her team have done a superb job of moving tenants in during January lockdown. Editing yet again in April 2021... well done to all the Umega people for getting their tenants, landlords and properties through the lockdown. This shows the real depth of skills and hard work that they bring to letting.
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3