Umega were instrumental in getting a flat for my partner and I, especially thanks to Natasha who was our letting negotiator and Storm, our letting co-ordinator. Both helped us every step of the way, always on hand if we had any questions via phone or email with no delay. Their processes are very swift and efficient as we viewed the flat, processed our application, processed our deposit, completed all security checks and provided the tenancy agreement to sign all within a week! It really made what can be a stressful ordeal, a breeze especially in our scenario. I can’t recommend Umega enough.

Erin was extremely helpful, and very efficient with Co-ordinating a recent property management issue. She is a credit to Umega and although we are not clients/customers directly we were impressed by her caring and pleasant approach to the problems identified. We would not hesitate to use their service just on the strength of this employees approach

Umega are easy to work with, no stressful delays. Emily, in particular, was always friendly and cheerful while staying completely professional and efficient. It was a pleasure finding a flat with her expert help. Thank you, Emily! I have now been a tenant for over 2 years. My flat is managed by Upod3 who are doing a great job. If there’s anything wrong the response is rapid and thorough. The safety checks are in time and thorough as well. This all makes a person feel secure, in good hands. Add to that, that all is done with cheerful and polite good humour, and you gave a perfect score.

I have been renting property for 10 years (in both London and Edinburgh) and I have had the best experience hands down with Emily & the team at Umega. They are professional, responsive and also really kind and considerate. The property I moved into was immaculate and they ensured I was fully supported with all steps of the move.

My experience with Umega lettings has been super positive all around - such a happy, stress-free experience for me, and they have made me feel that they understand my emotional attachment to the property they are managing for me. All the staff have been prompt in their messaging, extremely friendly and helpful from the start and at all times - and it's been a particular joy to work with William lately - thank you so much!

I recently rented a property from Umega Lettings and it was the most pleasant renting experience I have had. The staff were all very helpful and easy to communicate with and they fixed any problems ASAP. I'd also like to single out one of the property managers, Erin Whyte as being especially helpful and going the extra mile during the move out phase ensuring all parties involved were happy. I would highly recommend renting from Umega Lettings.

Umega has managed our property in Edinburgh for a number of years and the service has been faultless whether they are organising maintenance, managing departing tenants, organising inspections, managing remedial works, or the process of marketing. Most recently from the moment we were notified our tenants were leaving Umega were on the case and within a matter of days had remarketed the property and identified the works required to ensure the property was up to scratch. Being an overseas landlord we relied on Umega to organise everything and can genuinely say there wasn’t a moment in the process where we didn’t feel up to date and supported. Everyone we spoke to at Umega was super efficient, responsive and enormously helpful. They have genuinely been a pleasure to work with and we cannot recommend their team highly enough. A particular thank you to Lucy and William!

I recently went through the process of swapping into a tenancy agreement at a property with Umega. They have been, by a clear distance, the best letting agents I've worked with. Simon Douglas and Storm Lomax, in particular, who handled my swap over/application at different stages were both excellent. They both responded very quickly to any questions I had, provided clear and useful guidance, and worked flexibly and constructively to accommodate the particular details of my case. They were also positive, enthusiastic and a general pleasure to work with along with everyone else I encountered at Umega, who I would fully recommend to anyone.

From the first moment of emailing Umega I had very professional and very helpful communication from Robert, Claire and Upod3 team. They were understanding of my current position and were very quick to respond as I was setting up my flat to let in a timely manner. Would highly recommend Umega to any potential landlords.

Umega Lettings have been an absolute dream to have as our letting agency. Their professionalism, responsiveness and friendliness made our time with them an absolute pleasure. Very quick with repair requests and always checking in with us. What was the best part of our experience was that they put tenants first, ALWAYS, and are very reasonable and understanding of any situation. They gave us an opportunity to polish up a few cleaning jobs after out tenancy ended so that we would not be charged for cleaning, an example of how caring and amazing they are! Special mention must go to Erin Whyte who was our relationship manager throughout our tenancy and Emily Hazlitt who helped us through the initial stages of the process before moving into the property. My greatest appreciation goes to Erin and the entire Umega team for making our experience very smooth. I cannot recommend Umega enough!