I recently went through the process of swapping into a tenancy agreement at a property with Umega. They have been, by a clear distance, the best letting agents I've worked with. Simon Douglas and Storm Lomax, in particular, who handled my swap over/application at different stages were both excellent. They both responded very quickly to any questions I had, provided clear and useful guidance, and worked flexibly and constructively to accommodate the particular details of my case. They were also positive, enthusiastic and a general pleasure to work with along with everyone else I encountered at Umega, who I would fully recommend to anyone.