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Belvoir - Dundee

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
19.06.2014
Where do I begin! The flat we

Where do I begin! The flat we rented from Belvoir was in an unclean condition when we arrived last August and we have just been charged a £130 cleaning fee for dirt, the vast majority of which was already there to begin with. All we could take responsibility for was one piece of food on the hob that you would need a microscope to see. We were nonetheless blamed for a mouldy shower curtain (there when we moved in) and dirty carpets (filthy when we moved in). Belvoir never respond to your needs. On three separate occasions we asked for a new hoover in order to try and lift the dirt on the carpets and we never received one. The hoover we were working with was the size of a lunchbox with no attachment and after three hours of cleaning we simply gave up. Thanks to this effort we received a £130 cleaning fee. Belvoir are a complete disgrace. I have never in my life been refused any amount of my deposit back, and it is ridiculous that after three straight days of cleaning my flatmate and I are out £130. Having read other reviews, and remembering the state of the flat when I moved in, I highly doubt that any of that £130 will be used to improve the quality of the flat. If this wasn't enough, the viewings were conducted by a very rude member of staff who talks to you like you are five years old, and the inspection prior to moving out was conducted by one of the most patronising and obnoxious women I have ever had the misfortune to meet. People of Dundee, listen to me! Stay well away from Belvoir Lettings Dundee! Their properties are old, filthy and falling apart, their staff are very unpleasant to deal with, and they will do absolutely anything to avoid giving you back your deposit in full.

1.00 /5
23.11.2010
[[EDIT ORIGINAL START]] They

[[EDIT ORIGINAL START]] They have managed to remove all the comments about the Dundee office: Don't be fooled, there were plenty on here 6 weeks ago. Nick is incompetent and rude, the rest are obvious halfwits. the list of their problems is endless.I'll get in touch with some of the other ex tenants and get them to repost. [[EDIT ORIGINAL END]] The list of their problems is endless.

Reply from agent

That's a fair review. I'm not an estate agent - my company manufactures plastics for car interiors. However I do understand that negative feedback can be really bad for a business - the least you might do is justify your issues with the business or follow their official complaints procedure (I guess they must have one). Don't simply resort to a cheap jibe on a 'catch all' website. I rent a property from this agent and I've had no issues, good or bad.

1.00 /5
28.10.2010
Most horrendous company I

Most horrendous company I have come across. Lived here for 6 months, all furniture was broken, asked numerous times to have it fixed, were only told we would not be charged for it, not when it would be repaired. Windows broken in stairwell, "secure entrance" broken - has lead to numerous break-ins and vandalism (which we have then been blamed for). People could not be more unhelpful or rude. Will never ever rent from them again. I would not recommend these people for anything. Stay away!!! All they want to do is take your money.

1.00 /5
24.05.2010
[[EDIT ORIGINAL START]] Nick

[[EDIT ORIGINAL START]] Nick is very rude and lacks any kind of people skills. Responds very poorly to tenants standing up for themselves-everyone I know says they are absolutely bloody useless and I'd have to agree with them. Be warned-they are ruthless and treat you like they are somehow doing you a a favour by renting you a property. Someone needs to remind them that they are just glorified housekeepers. [[EDIT ORIGINAL END]] Some of them are very rude and lack any kind of people skills. Responds very poorly to tenants standing up for themselves-everyone I know says they are absolutely useless and I'd have to agree with them. Be warned-they are ruthless and treat you like they are somehow doing you a a favour by renting you a property. Someone needs to remind them that they are just glorified housekeepers.

review by user 24.05.2010
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26-28 High Street, Dundee, DD1 1TA, UK

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Dundee Office

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